MARK CARROLL
PLYMOUTH,MN
Summary
Analytical Senior Underwriter with expertise in cash flow analysis. Gifted in evaluating risk and loss potential and developing information for new and renewal policies. Team-oriented with success in building relationships with brokers and sales agents to achieve business goals.
Overview
25
25
years of professional experience
Work History
Senior Underwriter
Wells Fargo Mortgage
04.2020 - Current
- Review, analyze, approve and underwrite multiple files of substantial risk at one time including large, unusual, or complex individual consumer requests and products within company and industry guidelines
- Completing and submitting to up to ten to fifteen multi million dollar purchase transaction to closing at one time
- Successfully passed thirty internal Wells Fargo audits in 2024 with zero errors
- Analyze up to one to five tax return and financial statements with sound understanding of cash flow including multilayer business owners with multiple layer tax returns and sources of income
- Complex and complete loan write ups presentations with full analysis of credit capacity, capital, collateral, conditions, and character
- Support lower level underwriters with complex loan reviews
- Streamlined underwriting processes for increased efficiency and faster turnaround times.
- Conducted regular audits of underwriting files, ensuring compliance with regulatory requirements and internal policies.
- Improved underwriting decision quality by conducting thorough risk assessments and analyzing client financial data.
- Evaluated potential acquisitions from an underwriting perspective, providing key insights for executive decision-making processes.
- Applied knowledge of underwriting guidelines to maintain compliance with applicable regulations and company standards.
- Built strong relationships with lenders, brokers and clients for constructive communications.
- Assessed and advised on loan applications utilizing in-depth underwriting process understanding.
- Analyzed credit, income, compliance, title documents, and appraisals during underwriting process.
- Evaluated loan applications for affordability and conformance with underwriting guidelines.
- Developed and implemented underwriting policies and procedures, establishing useful and accurate processing of applications.
Private Business Underwriter III
Wells Fargo Commercial Banking
01.2019 - 03.2020
- Analyzed the most complex financial and credit information for larger commercial business and high net worth customer loans
- Strong knowledge and experience in spreading personal financial statements and tax returns to develop cash flow for borrowers
- Strong written and verbal communication skills to provide structured analysis of credit profiles including complete interviews with prospective borrowers and loan officers
- Compile, analyze, and document loan data and credit risk, borrower, and property information
- Identified and resolved application discrepancies for accuracy and compliance with relevant regulations.
- Provided excellent customer service by addressing inquiries promptly and offering comprehensive explanations of underwriting decisions.
- Increased customer satisfaction through timely communication and efficient handling of loan applications.
- Developed strong relationships with brokers, leading to a higher volume of quality submissions and successful underwritings.
- Mentored junior underwriters, providing guidance on best practices and improving overall team performance.
- Achieved faster turnaround times in application processing by optimizing workflows within the underwriting department.
- Examined credit reports, financial statements and tax returns to determine repayment capability.
- Evaluated loan applications for affordability and conformance with underwriting guidelines.
Consumer Portfolio Underwriter V
Wells Fargo Mortgage
10.2013 - 12.2018
- Strong history of positive consumer reviews
- Attention to detail in producing quality loans
- Achieved performance review standard consistently above all Wells Fargo targets
- Review, analyze, approve, and underwrite substantial risk, large, unusual, or complex individual consumer requests and products within company and industry guidelines
- Analyze tax returns, and financial statements with sound understanding of cash flow
- Complete loan write ups with full analysis of risk management
- Exception authority
Consumer Loan Underwriter IV Team Lead
Home Services Lending a joint venture with Wells Fargo Mortgage
01.2013 - 10.2013
- Review financial statements, credit reports, and applicable ratios
- Evaluate and examine transactions to ensure accuracy and completeness
- Ensure documents are consistent and uphold company and industry guidelines
- Review and approve bond, rural development, and all conforming loans
- Assist with re-negotiations of loans based on lending guidelines
- Contact customers and partners to gather information to make appropriate decisions
- Explain rationale behind credit decisions
- Develop and train fellow underwriters
Vice President-Credit
Builders Mortgage Company, a subsidiary of Marquette Financial Companies
06.2008 - 06.2010
- Analyze all middle market commercial/residential credit accounts including developing global cash flow statements, providing market forecasts, spreading financial statements, making sure credits are compliant with policy, creating workout loans for troubled assets, and providing my financial judgment in credit committees
- Review outstanding loans with the federal government/OCC to determine if the credit policy used meets the federal standards
Senior Small Business Credit Analyst
US Bank
09.2007 - 06.2008
- Work on complex escalations from business bankers by analyzing the market, financial ratios, business risk, and with detailed explanations
Small Business Credit Analyst
US Bank
10.2005 - 09.2007
- Analyze small business applications using Hogan systems including review or financial statements on businesses that range from 50k in gross sales to twenty million
- Spread cash flow statements for each loan being requested
- Review business credit using SBFE, Dun and Bradstreet, etc
- Ascertain if applications meet SBA requirements based on review of collateral (UCC);
- Partner with bankers to ensure timely and complete applications
- Credit authority in 100k for auto/equipment and lines of credit
Branch Lending Manager
TCF National Bank
06.2001 - 09.2005
- Trained and developed lenders, hired, and terminated employees, managed 3-5 lenders
- Managed a 35-million-dollar loan portfolio while providing full service to customers
- Completed full loan process based on sound credit decisions with authority up to 100,000 dollars
Lender
TCF National Bank
05.2000 - 06.2001
- Originated consumer loans
- Telemarketer product offerings
- Sold a variety of loans to TCF customers
- Completed full loan process with minimal loan authority
- Top branch lender when promoted to Branch Lending Manager
Education
Bachelor of Science - Business Administration with focus in Management and Finance
Southwest State University
Marshall, MN05.2000
Skills
- Strong monthly policy review and implementation skills
- Specialize in complex data analysis including reviewing assets, tax documents, credit, and collateral
- Advanced Microsoft office skills
- Detailed risk assessment and thorough analysis
Accomplishments
- Twenty (20) years of experience analyzing risk for commercial and consumer lending.
- Resolved complex loans through thorough research and analysis; creating thorough write ups for multi million dollar loans.
- Analyzed and enforced credit policy for multiple platforms including wholesale, commercial, and consumer lending.
- Resolved conflict with multiple lenders by building relationships with the lender and team members.
- Adapted to change in the market through research and creative problem solving.
- Supervised staff of at least ten members, providing mentorship and training.
- Positive leader on my team by being accountable for myself and to others.
- Guided team members by counseling on loan processes and procedures.
- Awarded multiple authorities through ongoing professional development.
- Continuous strong relationship with borrowers and loan officers.
Timeline
Senior Underwriter
Wells Fargo Mortgage
04.2020 - Current
Private Business Underwriter III
Wells Fargo Commercial Banking
01.2019 - 03.2020
Consumer Portfolio Underwriter V
Wells Fargo Mortgage
10.2013 - 12.2018
Consumer Loan Underwriter IV Team Lead
Home Services Lending a joint venture with Wells Fargo Mortgage
01.2013 - 10.2013
Vice President-Credit
Builders Mortgage Company, a subsidiary of Marquette Financial Companies
06.2008 - 06.2010
Senior Small Business Credit Analyst
US Bank
09.2007 - 06.2008
Small Business Credit Analyst
US Bank
10.2005 - 09.2007
Branch Lending Manager
TCF National Bank
06.2001 - 09.2005
Lender
TCF National Bank
05.2000 - 06.2001
Bachelor of Science - Business Administration with focus in Management and Finance
Southwest State University
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