Mark Cintron
Yonkers,NY
Summary
Results-driven Supervisor skilled in enhancing team performance through strategic planning and effective training. Achievements include improved operational standards and employee engagement while managing multiple projects efficiently. Strong communication skills facilitate collaboration and problem resolution, ensuring customer satisfaction.
Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.
Overview
1
1
Language
1
1
Certification
6
6
years of professional experience
Work History
Supervisor
Hollywood Building Services
06.2023 - 02.2026
- Supervised daily operations and managed custodial staff across multiple buildings.
- Scheduled employees, assigned work, and ensured adequate staffing levels.
- Trained, coached, and evaluated team members to maintain high performance.
- Ensured all projects were completed on schedule and within company standards.
- Responded promptly to client concerns and resolved service issues professionally.
- Managed inventory of cleaning supplies and equipment, reducing waste.
- Coordinated floor care, carpet cleaning, window cleaning, and other specialty cleaning services.
- Operated and maintained commercial cleaning equipment safely and effectively.
Supervisor
Aramark
10.2021 - Current
- Led team to maintain efficiency and organized workflows through strong leadership and problem-solving skills.
- Facilitated weekly staff meetings to review and discuss safety briefs, ensuring team awareness and compliance.
- Conducted training sessions to develop team skills and improve overall knowledge in operational tasks.
- Developed strategic plans to achieve long-term organizational goals.
- Applied critical thinking to resolve complex workplace challenges.
- Employed critical thinking to evaluate situations and make informed decisions.
- Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures.
- Knowledge on TMA systems to receive and execute work orders.
- Knowledge and understanding on how to operate SpaceCare QL (GoSpotCheck).
Supervisor
Boynton Enterprises
02.2021 - 09.2021
- Set overall vision and provided team leadership.
- Adjusted job assignments and schedules to align with changing business needs, optimizing team capabilities and responsiveness.
- Evaluated employee performance and provided targeted coaching and training to address development needs.
- Mentored newly hired employees on equipment operation and safety protocols to enhance their readiness.
Education
High School Diploma -
St. Raymond's H.S.
The Bronx, NY06-1995
Skills
- Team supervision
- Training and mentoring
- Operational planning
- Operational efficiency
- Task prioritization
- Problem solving
- Critical thinking
- Team building
- Staff management
Certification
OSHA
Languages
Spanish
Professional Working
Timeline
Supervisor
Hollywood Building Services
06.2023 - 02.2026
Supervisor
Aramark
10.2021 - Current
Supervisor
Boynton Enterprises
02.2021 - 09.2021
High School Diploma -
St. Raymond's H.S.