Mark Clayton
Houston,TX
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Sales Representative
Vacation store
HOUSTON, Texas
09.2022 - 12.2023
- Developed key customer relationships to increase sales.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Created successful strategies to develop and expand customer sales.
- Maintained accurate records of all sales and prospecting activities.
- Adhered to company initiatives and achieved established goals.
- Reviewed monthly performance against targets set by management team.
- Computed purchases and received and processed cash or credit payment.
Sports Broadcaster
SHSU Department Of Mass Communication
Huntsville, TX
08.2021 - 08.2022
- Collaborated with technical staff to ensure that all audio and video equipment was in working order prior to a broadcast.
- Developed relationships with team personnel and other broadcasters in the industry.
- Worked closely with producers to ensure that broadcasts were visually appealing.
- Attended live streaming events to provide real-time coverage of tournament results or player performances.
Curbside Shopper
HEB Grocery Store
HOUSTON, Texas
03.2020 - 06.2020
- Scanned barcodes of items being picked up to ensure accuracy of order fulfillment.
- Loaded items into carts or bags for customers according to their order requirements.
- Worked quickly to locate products on store shelves and meet order deadlines.
- Provided excellent customer service when interacting with shoppers in person or on the phone.
- Resolved customer complaints promptly and professionally when necessary.
Education
Bachelor of Arts - Psychology
Sam Houston State University
Huntsville, TX05-2025
Skills
- Customer Service
- Customer Needs Assessment
- Proposal Development
- Territory Sales
- Client Service
- Relationship Selling
Timeline
Sales Representative
Vacation store
09.2022 - 12.2023
Sports Broadcaster
SHSU Department Of Mass Communication
08.2021 - 08.2022
Curbside Shopper
HEB Grocery Store
03.2020 - 06.2020
Bachelor of Arts - Psychology
Sam Houston State University
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