Mark Colebrook
Goldsboro,NC
Summary
Seasoned security professional with extensive experience at Strategic Security Corp., adept in emergency response and threat management. Demonstrated excellence in surveillance and superior customer service, significantly enhancing safety and reducing incidents. Skilled in conflict de-escalation and emergency management, showcasing a commitment to maintaining secure environments. Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Security Officer
Strategic Security Corp.
12.2023 - Current
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Security Officer
GardaWorld Security
01.2020 - 11.2023
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
Correctional Officer II
Neuse Correctional Institution
02.2019 - 05.2021
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Conducted security checks of inmates and living areas.
Overnight Stocker and Receiver
Walmart
01.2017 - 10.2019
- Enhanced customer experience by keeping shelves fully stocked and ensuring products were easily accessible.
- Improved store efficiency by accurately stocking shelves and maintaining product organization overnight.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Stocked designated items on shelves, end caps and displays.
CSR, Sales
Circle K Corp
06.2015 - 07.2017
Provide a safe a clean shopping experience for customers
- Built relationships with customers and community to promote long term business growth.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Education
GED -
Wayne Community College
Goldsboro, NC03.2016
Skills
Report Writing
- Incident Reporting
- Security Guard License
- General security
- Superior customer service
- Surveillance
- Emergency Response
- Patrol operations
- Security Screenings
- Conflict de-escalation
- Threat Assessment
- Threat Management
- Security Equipment Operation
- Emergency Management
- Theft prevention training
- Night and Safe Deposit Procedures
- Weapons training
- Arrest procedures
- Law enforcement background
- Firearms expert
- First aid and CPR certified
- Fire safety training
Certification
- Basic Security Officer Training Certification - International Foundation for Protection Officers (IFPO).
- Cybersecurity Awareness Education Certificate – Federal Virtual Training Environment (FedVTE).
- Firearms Training Certification - Various State Agencies or Private Institutions.
- Security Officer Certification (SOC) - National Association of Safety Professionals.
- Pepper Spray Certification - Various State Departments of Justice or Private Providers.
- First Aid, CPR, and AED Instructor Certification - American Red Cross.
- Baton Permit - Various State Police or Bureau of Security and Investigative Services.
Timeline
Security Officer
Strategic Security Corp.
12.2023 - Current
Security Officer
GardaWorld Security
01.2020 - 11.2023
Correctional Officer II
Neuse Correctional Institution
02.2019 - 05.2021
Overnight Stocker and Receiver
Walmart
01.2017 - 10.2019
CSR, Sales
Circle K Corp
06.2015 - 07.2017
- Basic Security Officer Training Certification - International Foundation for Protection Officers (IFPO).
- Cybersecurity Awareness Education Certificate – Federal Virtual Training Environment (FedVTE).
- Firearms Training Certification - Various State Agencies or Private Institutions.
- Security Officer Certification (SOC) - National Association of Safety Professionals.
- Pepper Spray Certification - Various State Departments of Justice or Private Providers.
- First Aid, CPR, and AED Instructor Certification - American Red Cross.
- Baton Permit - Various State Police or Bureau of Security and Investigative Services.
GED -
Wayne Community College
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