Mark Collard
Summary
Results-driven Business Development Manager with expertise in sales strategy development, customer relationship management, and lead generation. Proven success in driving account growth and enhancing customer satisfaction.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Business Development Manager
Bermuda Sands Apparel
Charlotte
10.2024 - Current
- Cultivated relationships with key retail partners to increase product visibility and drive sales.
- Collaborated with the marketing team on promotional campaigns and materials.
- Handled customer inquiries and ensured timely follow-up on leads to improve conversion rates.
- Organized and updated database of existing customers and prospective leads to support targeted outreach.
Key Account Customer Service Representative
Bermuda Sands Apparel
Charlotte
10.2021 - Current
- Managed key accounts, enhancing customer satisfaction and fostering loyalty.
- Collaborated with sales team to drive account growth and improve retention strategies.
- Resolved customer inquiries promptly through effective communication and problem-solving.
- Maintained detailed records of customer interactions and account details, ensuring accurate account management.
Purchasing Coordinator
Carolina Cooks Restaurant Equipment
Charlotte
07.2020 - 07.2021
- Coordinated purchasing activities for kitchen equipment and supplies to ensure timely availability for operations.
- Analyzed inventory levels to align stock with restaurant demand, supporting seamless operations.
- Processed purchase orders and maintained accurate records, enhancing tracking and accountability in procurement.
Inventory Control Analyst
ACN
Concord
01.2017 - 04.2019
- Conducted regular audits, ensuring accuracy and integrity of inventory records.
- Analyzed inventory levels, supporting decisions for optimal stock availability.
- Developed reports on inventory trends, providing insights for management review.
Merchandise Planning Analyst
Boy Scouts of America
Charlotte
01.2010 - 05.2016
- Analyzed merchandise trends to inform strategic planning initiatives.
- Developed forecasting models that improved merchandise assortments and allocations.
- Prepared detailed reports on inventory levels and turnover rates for leadership insights.
Education
Post-Degree Certificate - Business Analytics
University of North Carolina At Charlotte
Charlotte, NC06-2024
Bachelor of Arts - Business Administration
University of North Carolina At Charlotte
Charlotte, NCSkills
- Sales strategy development
- Lead generation
- Account growth strategies
- Data-driven decision making
- Market analysis
- Data decision-making
- Database management
Certification
- Business Analytics Science
Accomplishments
- UNC Charlotte Ace Milestone Award - 2023
- Belk College of Business Alumni Committee Chair of the Year - 2017, 2018 & 2025
- Belk College of Business Distinguished Service Award - 2021
- American Cancer Society Real Men Wear Pink
Affiliations
- Belk College of Business Alumni Council Vice Chair
- UNC Charlotte Alumni Association Board of Directors
- Making Strides Against Breast Cancer Board of Directors
- Real Men Wear Pink Honoree
Timeline
Business Development Manager
Bermuda Sands Apparel
10.2024 - Current
Key Account Customer Service Representative
Bermuda Sands Apparel
10.2021 - Current
Purchasing Coordinator
Carolina Cooks Restaurant Equipment
07.2020 - 07.2021
Inventory Control Analyst
ACN
01.2017 - 04.2019
Merchandise Planning Analyst
Boy Scouts of America
01.2010 - 05.2016
Post-Degree Certificate - Business Analytics
University of North Carolina At Charlotte
Bachelor of Arts - Business Administration
University of North Carolina At Charlotte