Mark A Colon

• Operations management of multiple companies. JD Collision Express locations, GT Towing tow truck company and ADS Calibrations.
• Oversee management team and create effective standard operating procedures for operational consistency.
• Manage payroll and overhead expenses.
• Work with all Insurance partners with any performance reporting and on-going issues.
• Create yearly and monthly budgets and goals.
• Manage accounting department for accounts payable and accounts receivable.
• Create and manage company benefits. Created teammate performance reviews and pay plans.
• Manage all Texas Controller reports and payments. Oversee any external and internal audits.
• Review location P&L statements with each company and provide coaching on key factors that lead to best practices.
• Reduced operational costs by optimizing resource allocation and negotiating better contracts with suppliers.
• Cultivated strong relationships with clients, vendors, and partners for mutually beneficial collaborations.
• Established performance goals for department and outlined processes for achievement.
• Championed employee development programs to enhance skills, increase retention rates, and build a high-performance workforce.

I managed location operations and controlled expenses to maintain a healthy gross profit. I trained new service advisors and managed dealership relations while creating new streams of revenue with internal departments.

• I managed daily operation with monthly revenue of 500K in monthly sales. I maintained good DRP score cards and controlled expenses. Monthly reporting on P&L sheets with location contributions of 80k-100k monthly. I coached and trained new staff while training newly promoted managers.

• I created new processes with created change with effective leadership. I also implement changes that I learned from working from a large MSO. I added DRP relationships for center growth (Nationwide, Progressive) Center growth with the addition of a Parts Department, Detail Department, and a CSR. Implemented CCC1 Management system for tracking sales, gross profit, and Cycle time. I managed accounts receivable and accounts payable and monthly revenue growth for the first 6 months, growing it from 125K in sales to 350K in sales per month.