Mark Covert
Wylie,TX
Summary
Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
31
31
years of professional experience
Work History
Team Lead
Academy Sports Outdoors
Rockwall, TX
10.2021 - Current
- Supervised 6 team members in techniques necessary to complete job tasks.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Performed documentation reviews to insure legal transfer of firearms.
Gun Vault Specialist
Bass Pro Shops
Garland, TX
10.2018 - 09.2021
- I acquired firearms from outside sources and performed periodic internal audits of the firearm inventory
- I reviewed all firearm transfer documentation to insure there were no errors and did follow up for all error corrections.
- Trained new employees on proper firearm transfer procedures and requirements.
Water Technician
Royal Plus
Jacksonville, NC
09.2018 - 10.2018
- Created moisture mapping documentation for over 40 properties damaged by hurricane Florence.
Estimator
Skillful Improvements & Restoration
Mesquite, TX
11.2014 - 09.2018
- Analyzed buildings to prepare estimates for water remediation and reconstruction work.
- Reviewed all necessary documentation prepared by field technicians.
- Prepared required documentation for insurance claims.
- Performed water remediation duties.
Head Cashier
Home Depot
Wylie, TX
08.2014 - 11.2014
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Deposited cash from all registers after store closing.
Software Engineer
Jacob North Printing
Lincoln, NE
08.2008 - 05.2014
- Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
- Installed and configured software applications and tested solutions for functionality.
- During slow periods in digital printing I performed forklift duties organizing pallets on a three tier shelving system.
Senior Data Analyst
Metro Group Corp
Lincoln, NE
08.2006 - 05.2008
- Designed and implemented data processing procedures
- Initiated coding standardization program and application documentation standards
- Metro Group was sold and relocated to Chicago in June 2008.
Realtor
Woods Bros Realty
Lincoln, NE
01.2005 - 08.2006
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
Database Administrator
Dr Pepper/Seven Up Inc
Plano, TX
09.1999 - 04.2004
- Administered, supported and monitored databases by proactively resolving database issues.
- Modified existing databases to meet unique needs and goals determined during initial evaluation and planning process.
Developer / Analyst
Southwest Airlines
Dallas, TX
01.1998 - 09.1999
- Performed duties of Database and Security Administrator.
- Performed software upgrades required for the year 2000. These project were successfully completed 60 days before the assigned deadline.
Associate Director
Dr Pepper/Seven Up Inc
Dallas, TX
08.1996 - 01.1998
- Liaised with business counterparts at cooperate and manufacturing sites to exchange data and maintain communication.
- Lead teams of up to 45 personnel, supervising daily performance as well as training and improvement plans.
- Assisting managers with goal setting for application maintenance teams and addressing personnel issues.
IT Manager
Mark Covert
Dallas, TX
04.1994 - 08.1996
- Managed up to 8 Analysts performing maintenance and development projects.
- Oversaw IT department operations and training.
- Interviewed, hired, trained and mentored 8 staff by coaching daily, leading performance reviews and offering constructive feedback.
Senior Analyst
Dr Pepper/Seven Up Inc
Dallas, TX
09.1993 - 04.1994
- Managed customer relations by developing effective communications process.
- Investigated and addressed system issues to enhance usability and improve functionality.
- Performed system analysis, documentation, testing, implementation and user support for platform transitions.
- Documented procedures and business processes and shared information with appropriate stakeholders.
Programmer / Analyst II
Dr Pepper/Seven Up Inc
Dallas, TX
10.1989 - 09.1993
- Documented procedures and business processes and shared information with appropriate stakeholders.
- Performed system analysis, documentation, testing, implementation and user support for platform transitions.
Education
Associate of Applied Science - Computer Programming
Southeast Community College
Milford, NEAssociate of Applied Science - Automotive Technology
Southeast Community College
Milford, NESkills
- Process Integration
- Business Analysis
- Project Management
- Team Monitoring
- Quality Standards
Timeline
Team Lead
Academy Sports Outdoors
10.2021 - Current
Gun Vault Specialist
Bass Pro Shops
10.2018 - 09.2021
Water Technician
Royal Plus
09.2018 - 10.2018
Estimator
Skillful Improvements & Restoration
11.2014 - 09.2018
Head Cashier
Home Depot
08.2014 - 11.2014
Software Engineer
Jacob North Printing
08.2008 - 05.2014
Senior Data Analyst
Metro Group Corp
08.2006 - 05.2008
Realtor
Woods Bros Realty
01.2005 - 08.2006
Database Administrator
Dr Pepper/Seven Up Inc
09.1999 - 04.2004
Developer / Analyst
Southwest Airlines
01.1998 - 09.1999
Associate Director
Dr Pepper/Seven Up Inc
08.1996 - 01.1998
IT Manager
Mark Covert
04.1994 - 08.1996
Senior Analyst
Dr Pepper/Seven Up Inc
09.1993 - 04.1994
Programmer / Analyst II
Dr Pepper/Seven Up Inc
10.1989 - 09.1993
Associate of Applied Science - Computer Programming
Southeast Community College
Associate of Applied Science - Automotive Technology
Southeast Community College
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