Mark Cruz
Pasadena,CA
Summary
Dedicated and compassionate college student pursuing a career in nursing. Eager to apply theoretical knowledge gained from coursework to provide exceptional patient care. Possess a strong foundation in anatomy, physiology, and medical terminology, coupled with a genuine passion for improving the well-being of others. Throughout my experience I have comprehended skills in communication, teamwork, and time management, ready to contribute effectively in a clinical setting while continuously learning and growing as a future healthcare professional.
Overview
5
5
years of professional experience
Work History
Receptionist/Tech
Pasadena Liver Center, Dr. Edward A. Mena, MD
05.2024 - Current
- Increased clinic efficiency by streamlining patient intake procedures and optimizing appointment scheduling.
- Confirmed appointments, communicated with clients, and updated client records.
- Enhanced image quality for accurate diagnoses with proper equipment calibration and settings adjustments.
- Improved patient care by proficiently performing diagnostic fibroscan procedures.
Billing Analyst
Viewpoint
07.2021 - 12.2022
- Maintained strict confidentiality with all personal data as per company guidelines
- Conducted monthly pre-billing review and data quality analysis to verify complete accuracy of invoices delivered to customers and providers
- Provided exceptional service to customers requiring assistance such as account questions
- Prepared invoices on bi-weekly basis, effectively sending out bills for upwards of 500 customers monthly.
Sales Porter
Land Rover Pasadena
01.2020 - 03.2021
- Checked the quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements
- Used cleaning, protective and restorative agents to maintain and enhance the appearance of vehicles
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
Education
Bachelor of Science - Nursing
West Coast University
North Hollywood, CA01.2027
Associate of Science - Health Sciences
Pasadena City College
Pasadena, CA06.2024
Associate of Science - Natural Sciences
Pasadena City College
Pasadena, CA03.2024
Skills
- Data Entry
- Clerical Support
- Computer Skills
- Team Management
- Customer Service
- Communication
- Insurance coding (ICD-10 and CPT)
Timeline
Receptionist/Tech
Pasadena Liver Center, Dr. Edward A. Mena, MD
05.2024 - Current
Billing Analyst
Viewpoint
07.2021 - 12.2022
Sales Porter
Land Rover Pasadena
01.2020 - 03.2021
Bachelor of Science - Nursing
West Coast University
Associate of Science - Health Sciences
Pasadena City College
Associate of Science - Natural Sciences
Pasadena City College
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