Mark Cuyler II
Jacksonville,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
General Manger /Partner Account Manager
M&M Old Hickory Smokehouse BBQ
08.2020 - Current
- Worked closely with clients to design effective promotions to meet customer needs and exceed sales goals.
- Developed campaigns, led design and tracked results.
- Planned and prepared advertising and promotional material to increase sales of products or services and work with customers, company officials and advertising agencies.
- Developed advertising tactics and implemented new solutions for increased brand awareness.
- Utilized e-mail and social media, to highlight products and services.
- Inspected existing ads and marketing materials to achieve consistency throughout multiple platforms.
- Built and deployed strategic approaches in marketing and branding to enhance product sales.
- Collected performance data on each promotion to better plan future events.
- Used environmentally-conscious marketing strategies for traditional products.
Assistant General Manager of Operations
McDonald's
09.2015 - 04.2021
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Resolved problems promptly to elevate customer approval.
- Managed team schedule with eye for coverage needs and individual strengths.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Mentored and motivated team members to achieve challenging business goals.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
- Collaborated with other departments to establish productive and timely completion of projects.
- Managed budget implementations, employee evaluations, and contract details.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted in recruiting, hiring and training of team members.
- Trained new employees on proper protocols and customer service standards.
- Interacted well with customers to build connections and nurture relationships.
Education
Currently Enrolled - Accounting And Business Management
Florida State College At Jacksonville
Jacksonville, FL05.2026
Skills
- Corrective Actions
- Revenue Generation
- Partnering and Relationships
- Customer Referrals
- Pricing Structures
- Training and Onboarding
- Customer Needs Assessments
- Growth Plans
Timeline
General Manger /Partner Account Manager
M&M Old Hickory Smokehouse BBQ
08.2020 - Current
Assistant General Manager of Operations
McDonald's
09.2015 - 04.2021
Currently Enrolled - Accounting And Business Management
Florida State College At Jacksonville
Similar Profiles
Miles TuckerMiles Tucker
Sanitation Worker at Old Hickory SmokehouseSanitation Worker at Old Hickory Smokehouse
Raven JohnsonRaven Johnson
Frontline Member Associate at Hickory River SmokehouseFrontline Member Associate at Hickory River Smokehouse
Jorge BarretoJorge Barreto
Catering Server at Lucille's Smokehouse BBQCatering Server at Lucille's Smokehouse BBQ