Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jose Serrato

Houston,TX

Summary

Focused on completing rigging work to maintain tight deadlines. Works well in both independent and team-based environments. Well-organized and reliable with excellent planning and execution paired with sound safety record. Hardworking rigging professional adept at climbing, working at heights and managing safety concerns. Familiar with winches, cable terminations, counterweights and motorized systems. Clean driving record with [Type] license.

Overview

9
9
years of professional experience

Work History

General Manager / SALES MANGER

VELOZ AUTO GROUP
06.2016 - 08.2023
  • Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
  • Maintained extensive knowledge of company products and services.
  • Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
  • Upheld company policies and implemented standards fairly.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
  • Developed and strengthened high-performance sales team turning over $[Amount] per quarter.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Established and cultivated solid business relationships with new or existing customers.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Evaluated performance against goals and implemented appropriate development plans.
  • Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
  • Recruited and hired top-level talent to add value and expertise to sales department.
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
  • Collaborated with advertising group to create uniformity between advertising messages and retail incentives.

Crane Rigger/Swamper

Butch's Rathole And Anchor Services
06.2014 - 08.2016
  • Assisted with safe crane operation at rig sites and yard.
  • Assisted in rig down, disassembly and loading of crane.
  • Completed and submitted daily inspection sheet for rigging equipment.
  • Helped set up and rig up crane.
  • Reported defects on equipment or rigging to proper supervisor.
  • Performed daily safety checks to achieve safe operating condition of equipment.
  • Used hand signals, verbal communication and radio to reduce risks in coordinating crane movements.
  • Maneuvered loads safely to achieve accuracy and stability.
  • Calculated appropriate size and weight distribution to safely manage load.
  • Increased performance by safely and efficiently operating heavy machinery and equipment.
  • Inspected, cleaned, and performed operator level maintenance on equipment in accordance with standards.
  • Positioned cranes in response to hand signals and observed load hookup to determine safe load capacities.
  • Experienced in inspecting cranes and related equipment for safety and operational defects.
  • Utilized mastery of diverse slings, shackles and spreader bars to meet specific project needs.
  • Leveraged expertise in load-lifting attachments and rigging techniques to manage diverse loads.
  • Assembled and installed rigging and lifting equipment to support lifting operations.
  • Secured safety equipment and always used gear according to requirements.
  • Consistently assumed additional responsibilities and worked extended hours to meet project deadlines.
  • Communicated with equipment operators to accomplish smooth and efficient transports.
  • Operated cranes, hoists and winches to lift, position and place heavy objects.
  • Mobilized and tore down rigs according to safety regulations.
  • Monitored pressure and maintained proper fluid and fuel balance.

Education

High School Diploma -

Klein Collins High School
08.2011

Skills

  • Time Management
  • Goal Attainment
  • Sales Territory Growth
  • Business Development and Planning
  • Verbal and Written Communication
  • Market and Competitive Analysis
  • Persuasive Negotiations
  • Product Knowledge
  • Ethical Standards
  • Correcting Patterns
  • Goals and Performance
  • Sales Leadership
  • Sales Expertise
  • Staff Meetings
  • Direct Sales
  • Administering Social Media Accounts
  • Account and Territory Management
  • Corrective Actions
  • Market Research
  • Profit and Revenue-Generating Strategies
  • Employee Motivation
  • Team Development
  • Workforce Scheduling
  • Sales Presentation
  • CRM Software
  • Sales Process
  • Product and Service Management
  • Profitability Improvement
  • Coaching and Training
  • Team Oversight
  • Sales Planning and Implementation
  • Customer Service
  • Event Planning
  • HR and Payroll
  • Database Management
  • Automotive Systems
  • Continuous Improvements
  • Exceptional Multitasking Skills
  • Dealership Operations
  • Daily Logs
  • Pressure Gauges
  • Operational Efficiency
  • Site Conditions
  • Reading Comprehension
  • Machine Operations
  • Efficient Transportation
  • Staff Supervision
  • Project Deadlines
  • Overhead Cranes
  • Project Requirements
  • Rigging and Setting
  • Safety Protocols
  • Project Processes
  • Site Installations
  • Equipment Inspection
  • Staff Leadership
  • Safety Techniques
  • Maintenance and Repair
  • Service Records
  • Equipment Maintenance
  • Hoist and Crane Operations
  • Operational Safety
  • Construction Safety
  • Safety Instruction
  • Machine Setups
  • Transportation and Logistics
  • Hand Trucks
  • Inventory Tracking
  • Safety Violations
  • Lift Reports
  • Customer Satisfaction
  • Crane Inspections
  • Order Management
  • Safe Work Practices
  • Repairs and Inspections
  • Basic Tools
  • Monitoring Gauges
  • Set Up Gear
  • Team Goals
  • Calculating Risks
  • Machine Guarding
  • Safety Policies and Procedures
  • Lifting Device Safety

Languages

English
Full Professional
Spanish
Full Professional

Timeline

General Manager / SALES MANGER

VELOZ AUTO GROUP
06.2016 - 08.2023

Crane Rigger/Swamper

Butch's Rathole And Anchor Services
06.2014 - 08.2016

High School Diploma -

Klein Collins High School

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Jose Serrato