Mark Dacre

Smart Home pro … Installation and service of Security systems and smart Home equipment

• Optimize engineering processes by implementing innovative solutions and streamlining workflow.
• Design security system from the ground up to suit the customer and site needs
• Enhance and upgrade presold system to stay up to date with the current demands for a monitored alarm system

• Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
• Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
• Prevented contraband introduction through diligent cell searches and visitor screenings.
• Promoted a positive environment for rehabilitation with effective communication and conflict resolution skills.
• Ensured accurate record-keeping by diligently documenting incidents, medical issues, and daily activities.
• Supported successful emergency response efforts by participating in regular drills and training exercises.
• Provided guidance for new staff members as part of an ongoing training program aimed at enhancing overall team performance.

• Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
• Reduced downtime for machines through proactive identification and resolution of technical issues.
• Collaborated with cross-functional teams to ensure timely completion of complex projects.
• Optimized system performance through thorough testing, analysis, and adjustments as needed.

• Improved customer satisfaction by providing efficient and professional cable installation services.
• Reduced service call-backs by accurately diagnosing and resolving cable-related issues during initial visits.
• Repaired and updated equipment to conform to company-wide standards.
• Collaborated with other workers and customers to resolve issues of deficient communications connections.
• installed Xfinity Home Security systems
• level 4 VOIP and HSI qualified installer