Mark Dawkins
Las Vegas,NV
Summary
- Supports senior leadership by organizing and supervising critical activities, ensuring timely progress and effective communication on key deliverables. Reinforce compliance requirements and integrate with programs to meet milestones and commitments, facilitating contract management and execution. Oversee administrative staff, ensuring adherence to policies and providing necessary training. Lead cross-functional initiatives to address challenges and prepare essential documentation for senior management interactions.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Chief of Operations
United States Air Force
Las Vegas, Nevada
06.2023 - 07.2026
- Spearheaded next-generation platforms and personnel structure redesign optimizing Department of Defense capabilities.
- Oversaw performance, readiness, and development of over 1,000 personnel across 32 specialties.
- Coordinated logistics and supply chain management for mission-critical resources.
- Conducted high-level briefings on strategic initiatives affecting decision-making across multiple agencies.
- Managed daily operations across multiple departments to ensure efficient task execution and coordination.
- Directed strategic initiatives to enhance organizational effectiveness and operational efficiency.
- Developed comprehensive policies and procedures to streamline workflow processes.
- Facilitated regular training sessions to improve team skills and knowledge sharing.
- Oversaw performance evaluations to ensure staff development and accountability across teams.
Operations and Maintenance Manager
United States Air Force
Las Vegas, NV
06.2021 - 05.2023
- Oversaw daily operations for 511 maintenance professionals; supported 156 MQ-9 Reaper aircraft valued at $1.2B and ensured operational readiness and aircrew safety.
- Deployed with 38 MQ-9 aircraft and 145 personnel to the Indo-Pacific region; established operational capability 30 days ahead of schedule.
- Supervised preventive maintenance projects, employee tasks and performance and adherence to safety standards.
- Delivered Satellite Communication (SATCOM) training to 115 personnel, which expanded launch and recovery capacity by 71%.
- Coordinated training sessions for new maintenance personnel on safety practices.
Aircraft Maintenance Superintendent
United States Air Force
Las Vegas, Nevada
08.2019 - 05.2021
- Directed the maintenance and personnel for 66K+ flight hours and 4K+ flight operations while supervising 448 personnel in the largest MQ-9 Maintenance Group.
- Supervised daily operations and maintenance of facilities to ensure safety and efficiency.
- Implemented infrastructure and logistics for the Air Force’s first MQ-9 department in the Pacific region; met $14M mission requirements.
- Managed $62K in resource allocations to address 12 facility deficiencies and quality-of-life improvements, which enhanced team morale.
- Provided technical guidance and direction to subordinate staff members regarding repair and service of aircraft components.
Senior Program Manager
United States Air Force
Hampton, Virginia
08.2018 - 07.2019
- Oversaw $779M in Unmanned Aircraft System Quality Assurance support contracts; led 49 Contracting Officer Representatives across 12 global locations.
- Facilitated the transition of 94 personnel and $256M in assets during site turnover operations at Kandahar Air Base, which enabled 2.8K+ flight operations.
- Managed risk assessments to identify potential project challenges.
- Secured $22K in 9110 aerospace industry training; increased team certification levels and operational effectiveness.
- Led cross-functional teams to develop strategic program plans.
Lead Production Superintendent
United States Air Force
Goldsboro, North Carolina
10.2015 - 07.2018
- Managed 1249 maintenance personnel supporting 35 F15E Strike aircraft worth $2.4B; ensured 3K+ flight operations and 6K flight hours annually.
- Developed and executed a $401M flying hour program; surpassed contractual obligations by 557 flight operations.
- Coordinated repairs and logistics for five deployments and three major aircraft modifications, facilitating 754 flight operations and 1K+ flight hours.
- Spearheaded rapid repair of 332 discrepancies on 31 aircraft, which contributed to 4 consecutive Maintenance Unit of the Year awards.
- Streamlined maintenance processes, reducing average delays by 22% through collaboration with Boeing and Raytheon.
- Managed production operations, ensuring adherence to safety and quality standards.
Education
Associate of Science - Aircraft Maintenance Technology
Community College of The Air Force
Montgomery, AL02-2000
Bachelor of Science - Management / Marketing
University of Phoenix
Phoenix, AZ01-2017
Skills
- Operations management
- Operations oversight
- Strategic planning
- Change management
- Risk mitigation
- Quality assurance
- Performance analysis
- Operational efficiency
- Software: Microsoft Office Suite 365 (Word, Excel, PowerPoint, Outlook)
- Operating Systems: Mac / Microsoft Windows
Certification
- Certified Associate in Project Management (CAPM) | Project Management Institute
- Certified Professional Management | United States Air Force
- AS9110 Quality Maintenance Systems - Aerospace | SAE
- Lean Six Sigma Green Belt | United States Air Force
- Aerospace Quality Management Training | United States Air Force
Timeline
Chief of Operations
United States Air Force
06.2023 - 07.2026
Operations and Maintenance Manager
United States Air Force
06.2021 - 05.2023
Aircraft Maintenance Superintendent
United States Air Force
08.2019 - 05.2021
Senior Program Manager
United States Air Force
08.2018 - 07.2019
Lead Production Superintendent
United States Air Force
10.2015 - 07.2018
Associate of Science - Aircraft Maintenance Technology
Community College of The Air Force
Bachelor of Science - Management / Marketing
University of Phoenix