Mark Denny

• Explained diagnostic findings to customers and outlined repair or service options.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Inspected equipment to diagnose operational issues.
• Adhered to safety protocols and policies to reduce workplace hazards.

• Maintained a clean and organized work area, contributing to an efficient and professional atmosphere within the department.
• Resolved client inquiries and issues, maintaining a high level of professionalism and courtesy.
• Assisted team members in improving workflow efficiency by sharing best practices.
• Adapted quickly to changing circumstances within the workplace, demonstrating flexibility and resilience in response to challenges faced during daily operations.

Handled incoming international and calling card calls.