Mark DeWitt
Cloquet,MN
Summary
Adept at leading teams to excellence, I significantly enhanced operational efficiency and profitability at Boyer Trucks of Superior. My expertise in budget management and team leadership, coupled with a strong foundation in technical and maintenance skills, positions me as a dynamic force in management. I strive for excellence in everything I do in my career.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Service Manager
Boyer Trucks of Superior
Superior, WI
01.2024 - Current
- Directed and supervised a team of 17 employees to ensure optimal performance. Followed an annual and monthly budget to maintain the profitability of the department. Held weekly staff meetings and quarterly reviews for all department employees to tailor training needs to the current market needs.
Service Manager
Allstate Peterbilt of Superior
Superior, WI
02.2020 - 01.2024
- Oversaw the Service Department operations along with 11 direct report employees. Maintained department efficiency, productivity, and profitability during the pandemic while maintaining a safe workplace for all employees.
Mechanic Shop Foreman
Nuss Truck and Equipment
Duluth, MN
08.2011 - 02.2020
- Oversaw daily operations in shop, ensuring efficiency and productivity.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Created detailed reports of repair estimates for customers' approval prior to performing any work.
- Ordered parts and supplies as needed to complete repairs.
- Delegated work to staff, setting priorities and goals.
- Troubleshot and resolved complex mechanical issues.
- Conferred with management to coordinate work activities or identify needed resources.
Education
Minnesota Fire Fighter 1 Certification -
Wisconsin Indianhead Technical College
Superior, WI12.2014
Certificate of continuing education - Mobile crane training course
Wisconsin Indianhead Technical College
Superior, WI09.2010
Certificates - Fuel injection systems, Electronic truck engines, Engine diagnostics and overhaul procedures and Operation Readiness for all 2007 emissions compliant engines
Fabco Equipment Inc.
Green Bay, WI08.2006
Certificate of continuing education - Entry level firefighter training course parts 1 & 2
Wisconsin Indianhead Technical College
Superior, WI04.2003
Heavy Duty/ Diesel Technology Diploma -
Wyoming Technical Institute
Laramie, WY03.2002
Certified - 2 week truck and trailer training program
Carrier Transicold
Toronto, CanadaSkills
- Blueprint and schematics reading
- Team leadership
- Employee training
- Budget management
- Customer service
- Operational efficiency
- Parts ordering
- Work order management
- Conflict resolution
- Safety compliance
- Time management
- Estimating and quoting
- Policy and procedure enforcement
- Reliable and responsible
- Continuous improvement
- Office administration
- Employee supervision
- Schedule management
- Multitasking and organization
- Fabrication
- Air compressors
- Mobile air conditioning maintenance and repair
- Component overhaul and rebuild
- Mig welding
- Arc welding
- Gas welding
- General maintenance
- Specialized maintenance
- OSHA procedures
- Computer based operating systems
- Automated plant systems
- Management Skills
- Karmak Fusion Business Software
Certification
- Certified Minnesota DOT inspector
- MACS (mobile air conditioning society worldwide) certified to safely handle all CFC ozone depleting refrigerants., 935586, 08/01/03
- TR610AC Air Conditioning materials handling (meets Wisconsin Dept. of Agriculture ATCP136)
- Forklift operator (card holder), Midwest Energy Resources Co.
- Domestic Terrorism awareness and Hazardous materials awareness, Emergency Response Specialists, 02/01/03
- CPR and First aid certification, American Red Cross
- Extensive safety training provided at Midwest Energy covering a vast array of all industrial and work place hazards.
Timeline
Service Manager
Boyer Trucks of Superior
01.2024 - Current
Service Manager
Allstate Peterbilt of Superior
02.2020 - 01.2024
Mechanic Shop Foreman
Nuss Truck and Equipment
08.2011 - 02.2020
Minnesota Fire Fighter 1 Certification -
Wisconsin Indianhead Technical College
Certificate of continuing education - Mobile crane training course
Wisconsin Indianhead Technical College
Certificates - Fuel injection systems, Electronic truck engines, Engine diagnostics and overhaul procedures and Operation Readiness for all 2007 emissions compliant engines
Fabco Equipment Inc.
Certificate of continuing education - Entry level firefighter training course parts 1 & 2
Wisconsin Indianhead Technical College
Heavy Duty/ Diesel Technology Diploma -
Wyoming Technical Institute
Certified - 2 week truck and trailer training program
Carrier Transicold
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