Summary
Overview
Work History
Education
Skills
Timeline
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Mark Doyle

Hulmeville,PA

Summary

Versatile and results-driven professional with a proven track record at Michael Doyle Group, adept in administrative support and customer service. Excelled in enhancing office operations and client satisfaction, while demonstrating exceptional teamwork, organization, and lead conversion skills. Achieved significant improvements in productivity and efficiency across varied roles, embodying flexibility and a commitment to excellence.

Overview

21
21
years of professional experience

Work History

Real Estate Assistant

Michael Doyle Group
06.2021 - Current
  • Maintained efficient office operations by handling errands and administrative functions.
  • Improved office organization through the implementation of efficient filing systems, database management, and document preparation.
  • Cultivated and maintained professional relationships with clients, real estate agents, lenders and escrow personnel.
  • Coordinated appointments to show marketed properties.

Restaurant Manager

Sandy’s Beef & Ale
01.2004 - 01.2021
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.

Production Manager

GME Garnet
11.2016 - 05.2017
  • Resolved issues quickly to maintain productivity goals.
  • Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
  • Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
  • Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.

Sales Associate

Guitar Center
03.2007 - 07.2009
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

High School Diploma - General Studies

Center For Student Learning
Fairless Hills, PA
06.2005

Skills

  • Customer service
  • Teamwork and collaboration
  • Administrative support
  • Multitasking and organization
  • Flexible schedule
  • Listing presentations
  • Lead conversion

Timeline

Real Estate Assistant

Michael Doyle Group
06.2021 - Current

Production Manager

GME Garnet
11.2016 - 05.2017

Sales Associate

Guitar Center
03.2007 - 07.2009

Restaurant Manager

Sandy’s Beef & Ale
01.2004 - 01.2021

High School Diploma - General Studies

Center For Student Learning
Mark Doyle