MARK DUDOIT

• Develop marketing materials using Canva, Duda, HubSpot, Mailchimp, Monday, and InDesign to enhance brand visibility.
• Oversee expense reporting and budgeting to ensure accurate financial tracking.
• Handle the shipping and receiving of inventory, maintaining accurate records, and timely deliveries.
• Execute office administration tasks, streamline daily operations, and enhance team productivity.

• Generate and analyze approximately 100 weekly pilot reports, with a focus on accuracy and timeliness.
• Entered data into the system and updated pilot information to keep records current.
• Oversee and audit pilot and dispatcher documentation spreadsheets.
• Manage email communications, and document scanning for filing and data input.

• Managed files, scanned, and emailed related documents to designated locations.
• Distributed mail to the appropriate departments.
• Drafted and reviewed client documents, and updated client portals.
• Mailed information packets to prospects and clients for signatures.

• Managed daily phone calls and efficiently delivered messages to attorneys.
• Prepared and sent confidential documents with attention to detail.
• Organized, mailed, and scanned various documents, ensuring proper correspondence.
• Processed weekly billing and invoicing, submitting payment statements for approval to Accounts Payable.

• Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
• Handled office scheduling and made notes for deadlines, motions, and other important dates.
• Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
• Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.