Mark Eckert
Salt Lake City
Summary
Dependable Punctual Costumer service representative Recognized for consistency in productivity and attendance while exhibiting a positive attitude in light of challenging situations. Exhibits exemplary work ethic and willingness to learn new processes and techniques which enhance business and team efforts. Authorized to work in the US for any employer Assistant Manager Experience Microsoft Office Landscape Maintenance Customer-oriented professional striving for excellence every single day. Driven Dairy Manager promoting positive interaction with customers, team members and fellow employees while stocking such items as butter, juice, eggs and cheese. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
19
19
years of professional experience
Work History
School Custodian
South Summit School District
Kamas
06.2023 - 04.2026
- Maintained cleanliness of classrooms, restrooms, and common areas daily.
- Operated cleaning equipment and tools efficiently to ensure safety standards.
- Managed waste disposal and recycling processes throughout the school facilities.
- Assisted with setup and breakdown of school events and activities.
- Collaborated with staff to address maintenance requests promptly and effectively.
- Monitored inventory levels of cleaning supplies and requested restocking when necessary.
- Reported safety hazards or maintenance issues to appropriate personnel immediately.
- Ensured compliance with health and safety regulations in all cleaning practices.
- Swept, mopped and vacuumed floors, stairs and carpets on a daily basis.
- Cleaned and sanitized all classrooms, restrooms, hallways and other common areas in the school.
- Maintained landscape by mowing, trimming, and edging grounds regularly.
- Operated landscaping equipment including blowers, trimmers, and mowers effectively.
- Cleared debris and litter to uphold cleanliness across the property.
Dairy Manager
Smiths Food And Drug
Salt Lake City
11.2022 - 05.2023
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
- Mentored team members to enhance professional development and accountability in workplace.
- Trained team members in successful strategies to meet operational and sales targets.
Lab Accessioner
Nomi Health
01.2022 - 10.2022
- Interpreted laboratory results to provide technical advice to scientists.
- Trained and supervised junior technicians in laboratory protocols.
- Assisted scientists by collecting and organizing laboratory data.
- Prepared reagents and solutions following standard laboratory formulas and procedures.
- Set and oversaw quality assurance guidelines for laboratory work.
- Adhered to laboratory safety procedures to maintain compliance with quality control standards.
- Recorded and analyzed data to produce reports of results.
- Prepared samples for analysis by performing complex sample preparation tasks.
Nutrition Assistant Manager
Smith's Food and Drug
05.2020 - 01.2022
- Manage a crew of 6 people, placing product on shelves, conditioning aisles for store openings.
- Ordering products, checking expiration dates, product Rotation, keeping aisles clean and full
- Building end of Aisle displays, keeping them full, and looking good for customers
- Keeping freezer and cooler areas clean and organized, maintaining good work relationships with shared space departments
- Working with non store vendors, making sure their product is brought in and worked daily
- Crediting wrong items received, or not received items from nightly loads
Non-Foods assistant Manager
Smith's Food and Drug
04.2019 - 05.2020
- Order and review daily product orders
- Manage a team of 4 to place product on the shelves, get them ready for the store to be opened daily
- Assist customers finding product, answering questions, attend to general store questions
- Building season Aisle displays
- Building summer patio furniture
- E.g tables and couch sets, swinging benches, outdoor fireplaces
- Cleaning and organizing back stock products, and cleaning workspace
Cashier/Sales Associate
Smith's Food and Drug
05.2016 - 04.2019
- Being the last friendly person as people are leaving our business, ensuring people will want to come back.
- Multitask while working and making our customers feel welcome while working in a timely manner
- Customer service, trouble shooting problems, helping customers with any problems they might come across
- Help manage the front of the store early mornings until the managers arrive, manage breaks for employees, make sure bathrooms are clean, trash has been taken out, and front of the store looks clean
Clerk, Dairy Manager
Smith's Food and Drug
02.2012 - 05.2016
- Here at Smiths I have held a variety of positions, I have been Grocery clerk, Dairy Manager, General
- Merchandise assistant Manager, and front end associate
- In these positions I have learned and shown the following skills
- Accepted and processed customer payments in cash, credit cards and checks, checking for validity.
- Acknowledged customer issues and resolved their problems quickly and efficiently.
- Assisted clients in understanding their available options and helped them select the right service plans for their needs.
- Effectively communicated with other employees and upper management to ensure complete care of customers.
- Emphasized the specific product features that would stand out to customers, showing them product limitations and capabilities.
- Evaluated the customers' needs and provided service options to meet their requirements.
- Greeted customers and offered them assistance where possible.
- Informed customers about current promotions and sales, encouraging them to take advantage.
Landscaping Crew Leader
US Lawns
03.2007 - 11.2011
- As a Crew lead I ran and operated a crew of 5+ members, In this position I learned how to manage time, problem solve as problems arise, work with multiple companies on a daily basis
- Customer Service to fulfill the needs of each individual company.
Education
Associate of Applied Science - General Studies
Salt Lake Community College
Salt Lake City, UT05-2036
High School Diploma -
Skyline High School
Salt Lake City, UT, United States09-2005
Skills
Data analysis
- Microsoft Office
- Multi-tasking
- Attention to detail
- Detail oriented
- Communications
- Communication
- Willingness to learn
- Work ethic
- People skills
- Positive attitude
- Issue resolution
- Problem-solving
- Punctual
- Dependable
- Cash Handling
- Operational Efficiency
- Landscape Maintenance
- Presentation skills
- Inventory management
- Vendor relations
- Mentoring
- Corrective Actions
- Customer service
- Effective communication
- Barcode scanning
Languages
Timeline
School Custodian
South Summit School District
06.2023 - 04.2026
Dairy Manager
Smiths Food And Drug
11.2022 - 05.2023
Lab Accessioner
Nomi Health
01.2022 - 10.2022
Nutrition Assistant Manager
Smith's Food and Drug
05.2020 - 01.2022
Non-Foods assistant Manager
Smith's Food and Drug
04.2019 - 05.2020
Cashier/Sales Associate
Smith's Food and Drug
05.2016 - 04.2019
Clerk, Dairy Manager
Smith's Food and Drug
02.2012 - 05.2016
Landscaping Crew Leader
US Lawns
03.2007 - 11.2011
Associate of Applied Science - General Studies
Salt Lake Community College
High School Diploma -
Skyline High School