Summary
Overview
Work History
Education
Skills
Professional And Civic Organization Affiliations
Certificates And Licenses
Volunteer Experience
Affiliations
Timeline
BusinessDevelopmentManager
Mark Edmonston

Mark Edmonston

Sacramento,California

Summary

20-year military experience.

Skilled Site Security Supervisor experienced with oversight of multiple physical locations.

Experienced Protection Detail Officer serving under contract to the California Highway Patrol to protect State of California Hearing Officers/ Administrative Law Judges.

Experienced Safety and Maintenance Director/Environmental Services Director.

Proficient in Microsoft Outlook, Word, and other computer adaptations to include EBMS and V-Ops software.

Skilled Security Camera operations and images analyst currently with the Milestone X-Protect Smart client program.

Multiple personal experiences with workplace violence and responses to such.

Experienced in the use and application of NAVPERS 15620, Informal Resolution System (Resolving Conflict) developed by the US Navy and US Marine Corps, and civilian employees of the DOD.

Skilled career skills counselor and developer experienced with training of workplace sensitivity issues to include sexual harassment, bullying, and workplace violence abatement.

Skilled with investigation and documentation of workplace accidents and prevention measures.

Extensive experience working as a Liaison Security team host with event management to high profile celebrity visitors.

Extensive experience working as a Liaison to safety and security contacts with Local, state, and federal agencies.

Skilled and experienced in manpower management to include recruitment and retention of staff.

Skilled group trainer, comfortable performing presentations as a large gathering public speaker.

Extensive skills and experience in development and promotion of charitable activities events.

Formally trained with the “Positive Coaching Alliance” (PCA) non-profit organization while serving as a Little league baseball Coach for several seasons.

Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature. Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

41
41
years of professional experience

Work History

Day Shift Supervisor / Field Operations Manager

G4s/Allied Universal
Oakland, CA
12.2021 - Current
  • Recruited to perform services to one of the most unique critical infrastructures of the United States, under contract to East Bay Municipal District ( EBMUD)
  • I performed security supervisory services for the District which provides water services for an area of apx
  • 331 Sq
  • Miles for apx 1.4 million people
  • Elements of the District are located in seven counties of which I assist in supervisory oversight of apx 75 employees working in those areas
  • Headquartered in Oakland, EBMUD owns and maintains 2 water storage reservoirs on the Mokelumne River, 5 terminal reservoirs, 91 miles (146 km) of water transmission aqueducts, 4,100 miles (6,600 km) of water mains, 6 water treatment plants (WTPs), 29 miles (47 km) of wastewater interceptor sewer lines and a regional wastewater treatment facility (WWTF) rated at a maximum treatment capacity of 320 million gallons per day
  • (MGD.) This requires staffing and training of static and mobile patrols to serve these areas 24/7 of which my role was essential in establishing and maintaining.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enforced company policies and regulations with employees.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Scheduled staff shifts to secure adequate coverage and productive workflows.
  • Conducted performance reviews and provided staff with feedback and guidance.
  • Created and implemented strategies for improving operational efficiency and accuracy.
  • Kept accurate and detailed records of personnel progress and productivity.
  • Managed staff hiring, training and supervision.
  • Cultivated professional working relationships with peers and supervisors.
  • Collaborated with other leaders and executives to direct workflow and support operations.
  • Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
  • Developed and implemented new processes and procedures to streamline operations.
  • Supervised ongoing daily production phases.
  • Located and resolved problems with team production and performance to maintain consistent quality levels.
  • Troubleshot equipment to reduce service calls and downtime.
  • Implemented policies and standard operating procedures for continuous improvement.
  • Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
  • Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
  • Coordinated project workflows for departments.
  • Monitored daily and weekly key performance indicators to maintain on-track status.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.
  • Built relationships with customers and managed accounts to drive revenue and profit.
  • Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
  • Increased customer satisfaction and grew business by maintaining close relationships with customers.
  • Established operational objectives and work plans and delegated assignments to subordinate managers.

Site Security Supervisor (Lieutenant)

Sacramento Convention Center Complex
Sacramento, CA
09.2010 - 11.2020
  • Under direction of the Operations Manager, performed duties as directed & by rules established by the State of California Dept. of Justice and the City of Sacramento, provided supervision of the team responsible for safety and security responsibilities of multiple facilities of the complex.
  • Created brand-new programs & reports for the site:
  • DAR Quality Control Review Program, (DARQCRP), for monitoring quality of staff Daily Activity Reports (DAR’s.)
  • Site Time-off Request Audit” (STORA) scheduling tool used in prevention of missing staff assignments and last minute shift coverages
  • “Perpetual pass downs” Training program, (PPTP), training system adaptable for developing initial and refresher training for both permanent party and flex staff.
  • The “Compass" guide manual to locate and utilize all administrative materials.
  • Provided guidance to security staff on appropriate courses of action for diverse situations.
  • Collaborated with management to develop security policies and procedures.
  • Trained security workers on site-specified procedures.
  • Monitored alarm systems and CCTV footage to enable prompt attention and response.
  • Prepared and submitted reports to keep management informed of security activities and developments.
  • Removed unauthorized persons from facility grounds.
  • Developed improved training methods with focus on public safety and officer awareness.
  • Completed shift pass down reports and debriefed next shift upon arrival.
  • Performed security investigations and reported findings to client management.
  • Developed and implemented security policies, procedures and systems to protect personnel, property and data.

Agriculture worker

Edmonston Family Farm and Ranch
Greensburg, KS
08.2009 - 06.2010
  • This is a family agriculture business primarily involved in Wheat, Feed and Beef Cattle Livestock production
  • Daily activities often required working in a multi-county area, in harsh weather, in hazardous conditions, often unassisted
  • (This is NOT a job for wimps.)
  • Examined livestock animals for signs of illness and injury and administered vaccinations to animals to prevent spread of disease.
  • Made adjustments and repairs to agricultural equipment. Cleaned, repaired and maintained vehicles, farm machinery and tools to keep resources in good working condition.
  • Applied nutrients to soil to enhance crop growth and development.
  • Harvested crops at proper time for maximum yield and quality.
  • Constructed and maintained farm buildings, fences and other structures to protect livestock.
  • Cultivated fields, maintaining soil to provide crops with optimal growing environments. Inspected crops for signs of pests and disease to implement necessary control measures.
  • Prepared land for planting crops to sow seeds for successful harvests.

Safety, Maintenance and Environmental Services Director

Eskaton Lodge
Granite Bay, CA
03.2006 - 07.2009
  • Direct all Safety and Maintenance activities for the facility, consisting of assisted-living elder-care apartments, as well as a Memory Care Unit serving needs of those with varying degrees of mental decline
  • I created an interactive maintenance and safety checklist inspection program
  • It served all departments and never once failed an inspection
  • Aligned efforts with the Fire Marshal to keep the facility in 100% compliance
  • Performed site inspections and proactive efforts with the Fire Marshal to plan for emergency contingencies.
  • Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
  • Inspected worksites, practices, and gear for compliance with established safety standards.
  • Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
  • Inspected facilities for adherence to fire, hazard, and safety guidelines.
  • Recognized, documented, and advised on removal of hazards.
  • Developed and implemented safety policies and procedures to establish clear guidelines for safe work practices and comply with regulations.
  • Investigated accidents and incidents to determine root causes and develop corrective actions to address underlying issues.
  • Provided guidance and resources to employees to maintain safety procedures and enhance protection.
  • Collaborated with other departments to integrate safety in all aspects of organization.
  • Responded to any emergencies as instructed and with utmost efficiency.
  • Communicated safety performance and progress to management and employees to provide up to date information.
  • Coordinated emergency response plans and drills to increase preparedness and address issues promptly.
  • Liaised with management and employees enable smooth communication regarding safety procedures.
  • Assessed value of safety programs to apply modifications and improvements and achieve targeted goals.
  • Maintained up-to-date knowledge of applicable laws and regulations.
  • Identified gaps in existing compliance processes and recommended updates.
  • Created and maintained compliant work environment.
  • Developed and implemented corrective action plans for non-compliance issues.
  • Assisted with development of compliance objectives and strategies.
  • Kept informed regarding pending industry changes, trends or best practices.

Gunnery Sergeant (E-7)Platoon Sergeant/Career Planner

United States Marines
Quantico, VA
04.1983 - 08.2003
  • Served as Senior SNCOIC and an 'acting First Sergeant' as appointed by Commanding Officer in overseeing the ground control operations center during NATO 'Operation Battlegriffen '96' in Norway
  • Supervised staff who interact with Military Police (MP's) to ensure ground control of all movements of material traveling ship-to-shore and in-country, all arriving safely in timely manner as designated
  • Conducted inspections, inventories, and implemented safety procedures
  • Compiled MSDS files and trained for Hazardous Materials (Haz-Mat) awareness
  • Developed embarkation plans for multi-unit mobilization
  • Performed on-site contact team support
  • Performed inspections to equipment in preparation for deployments.
  • Developed career and education plans based on individual needs.
  • Maintained case files and documented actions.
  • Analyzed and evaluated training effectiveness and program outcomes.
  • Established and maintained quality control standards.

Education

Southwest Area-wide Vo-Tech
Dodge City, Kansas

Emergency Medical Technology

Wichita State University
Wichita, Kansas

1. History of US Air Power. 2. NCO Leadership

U.S. Air Force Extension Course Institute.
Maxwell AFB

Vehicle Maintenance And Repair Technologies

U.S. Army Reserve
Wichita, Kansas

Safety Education For Boats And Small Watercraft

U.S. Coast Guard Auxiliary
Wichita, Kansas

Quality Control, Logistics & Materials Management

U.S. Marine Corps Logistics Base
Albany, Georgia

Cold Weather Survival Resident Course.

U.S. Marine Corps Cold Weather Survival Course
U.S. Army, Fort Drum, NY

Professional Military Skills Development.

U.S. Marine Corps Institute (MCI)
Washington, D.C.

Maintenance Management, Logistics, Career Planning

U.S. Naval And Marine Corps Reserve Training Center
Wichita, Kansas

Security And Protective Services

Securitas Security Company
Sacramento, California

Security And Protective Services

Top Security Academy
Sacramento, California

Security Services Administration And Management

Allied Universal Security/ EDGE
Sacramento, California

Protective Services Operations

California Highway Patrol
Sacramento, California

Law Enforcement And Security Interactions.

Sacramento Police Department
Sacramento, California

Security Services Administration And Management

Sacramento Convention Center Complex
Sacramento, California

Security Services Administration And Management

East Bay Municipal Utilities District (EBMUD) Security Administration Team
Oakland, CA

Severe Medical Trauma Skills; Domestic Violence.

Western Schools
Brockton, Massachusetts
10.1999

Command Career Planners Course

U.S. Marine Corps Career Planners School
Quantico, Virginia
05.1995

Business Administration And Computer Science.

Butler County Community College
McConnell AFB, KS
05.1992

Utilities Maintenance.

U.S. Army Quartermaster School
Fort Lee, VA
06.1984

U.S. Marine Corps Recruit Depot
San Diego, CA
02.1984

KGNO/KDCK & KQAM/KEYN Radio Stations
Dodge City/Wichita, Kansas
06.1983

Agriculture/Business/General Studies

Dodge City Community College
Dodge City, Kansas
05.1982

General studies

Protection Senior High School
Protection, Kansas
05.1980

Skills

  • Team Collaboration and Leadership
  • Strong Verbal and Written Communication
  • Staff Education and Training
  • Diplomatic and Fair

Professional And Civic Organization Affiliations

  • United States Naval Academy Parents Club of Sacramento
  • American Legion
  • Marine Corps Association
  • Marine Corps Veterans Association
  • Positive Coaching Alliance

Certificates And Licenses

Various Professional Certificates and Licenses

Volunteer Experience

  • U.S. Marine Corps Reserve Toys for Tots holiday program
  • Special Olympics
  • Habitat for Humanity
  • United States Naval Sea Cadets
  • Rancho Cordova Little league
  • Support for church, civic groups, and school functions

Affiliations

Professional and civic organization affiliations:
United States Naval Academy Parents Club of Sacramento.
American Legion.
Marine Corps Association.
Marine Corps Veterans Association.
Positive Coaching Alliance.

Volunteer work:
U.S. Marine Corps Reserve Toys for Tots holiday program.
Special Olympics.
Habitat for Humanity.
United States Naval Sea Cadets.
Rancho Cordova Little league.
(My family and I also support many various functions with church, civic groups, and school functions as well.)

Timeline

Day Shift Supervisor / Field Operations Manager

G4s/Allied Universal
12.2021 - Current

Site Security Supervisor (Lieutenant)

Sacramento Convention Center Complex
09.2010 - 11.2020

Agriculture worker

Edmonston Family Farm and Ranch
08.2009 - 06.2010

Safety, Maintenance and Environmental Services Director

Eskaton Lodge
03.2006 - 07.2009

Gunnery Sergeant (E-7)Platoon Sergeant/Career Planner

United States Marines
04.1983 - 08.2003

Southwest Area-wide Vo-Tech

Emergency Medical Technology

Wichita State University

1. History of US Air Power. 2. NCO Leadership

U.S. Air Force Extension Course Institute.

Vehicle Maintenance And Repair Technologies

U.S. Army Reserve

Safety Education For Boats And Small Watercraft

U.S. Coast Guard Auxiliary

Quality Control, Logistics & Materials Management

U.S. Marine Corps Logistics Base

Cold Weather Survival Resident Course.

U.S. Marine Corps Cold Weather Survival Course

Professional Military Skills Development.

U.S. Marine Corps Institute (MCI)

Maintenance Management, Logistics, Career Planning

U.S. Naval And Marine Corps Reserve Training Center

Security And Protective Services

Securitas Security Company

Security And Protective Services

Top Security Academy

Security Services Administration And Management

Allied Universal Security/ EDGE

Protective Services Operations

California Highway Patrol

Law Enforcement And Security Interactions.

Sacramento Police Department

Security Services Administration And Management

Sacramento Convention Center Complex

Security Services Administration And Management

East Bay Municipal Utilities District (EBMUD) Security Administration Team

Severe Medical Trauma Skills; Domestic Violence.

Western Schools

Command Career Planners Course

U.S. Marine Corps Career Planners School

Business Administration And Computer Science.

Butler County Community College

Utilities Maintenance.

U.S. Army Quartermaster School

U.S. Marine Corps Recruit Depot

KGNO/KDCK & KQAM/KEYN Radio Stations

Agriculture/Business/General Studies

Dodge City Community College

General studies

Protection Senior High School
Mark Edmonston