Mark Espeseth
Woodruff,WI
Summary
Knowledgeable Facilities Manager articulate in communication and decisive in leadership. Smoothly runs preventive maintenance programs and special projects. Organized supply manager and analytical problem solver.
Qualified Facility Manager that brings a background in managing and maintaining facility operations. Offers strong safety record and attention to detail. Methodical about checking work and correcting concerns.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Director of Operations
Hiller Vacation Homes
01.2022 - 07.2023
- Oversaw day-to-day sales activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Developed systems and procedures to improve operational quality and team efficiency.
- Monitored budget and utilized operational resources.
- Negotiated with vendors, suppliers and homeowners to acquire mutually beneficial contracts and agreement.
- Defined, implemented, and revised operational policies and guidelines.
- Increased company profile from 30 homes when starting to roughly 125 homes upon departure.
- Built a rental boat fleet from 10 boats when starting to over 70 upon departure.
Director of Facilities Maintenance
Hiller Vacation Homes
03.2016 - 12.2021
- Monitored inventory and ordered supplies while adhering to maintenance budget restrictions.
- Scheduled routine maintenance and repair of facility equipment.
- Managed staff of 7, created work schedules, distributed assignments and supervised day-to-day operations.
- Evaluated facilities to determine if company maintenance protocols complied with Wisconsin health and safety regulations.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Managed a fleet of 65 rental pontoons and 11 rental fishing boats
Retail Store Manager
Sears Hometown & Outlet Stores Inc.
03.2008 - 03.2016
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Optimized store displays and appearance via strategic merchandising.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed store organization, maintenance, and purchasing functions.
- Completed routine store inventories.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products
- Optimized store displays and appearance via strategic merchandising
Education
No Degree - Professional Licensing, Insurance
Northcentral Technical College
Wausau, WI05.1999
No Degree - Advanced Automotive Technologies
Central Texas College
Killeen, TX06.1990
High School Diploma -
Rhinelander High School
Rhinelander, WI06.1986
Skills
- Strategic Planning and Execution
- Operations Oversight
- Process Improvement
- Capital Spending
- Process Improvements
- Performance Analysis
- Business Management
Certification
- Licensed Building Contractor
Timeline
Director of Operations
Hiller Vacation Homes
01.2022 - 07.2023
Director of Facilities Maintenance
Hiller Vacation Homes
03.2016 - 12.2021
Retail Store Manager
Sears Hometown & Outlet Stores Inc.
03.2008 - 03.2016
No Degree - Professional Licensing, Insurance
Northcentral Technical College
No Degree - Advanced Automotive Technologies
Central Texas College
High School Diploma -
Rhinelander High School
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