Mark Fabry
Pittsburgh,PA
Summary
I believe my background covers a full complement of areas that would make me eligible for many jobs, especially if they fell within my skill set. My diversification has helped me through many troubling situations at work. But with my keenness for listening closely to others and hearing what they are "really saying," tasks that were difficult at work to complete, where conflicts and disagreements have been before could now be very easily avoided. The ability to communicate by bringing people together and seeing that, there aren't so many differences between us all, has made several work environments much more peaceful. I like to think of myself as "a people person," who can't solve everything but, I'm certainly willing to try My Best to find Resolution!
Overview
24
24
years of professional experience
Work History
City Letter Carrier
USPS
09.1998 - 05.2014
- Displayed a strong work ethic and punctuality, consistently arriving on time for scheduled shifts and completing deliveries in an efficient manner.
- Provided exceptional customer service, addressing inquiries regarding mail and package deliveries.
- Navigated through various weather conditions safely while ensuring the prompt delivery of mail items.
- Picked up outgoing mail from letter boxes and in person from customers.
Union Steward
Branch 332 National Association Of Letter Carriers
01.2002 - 12.2012
- Negotiated favorable agreements for union members by participating in collective bargaining sessions.
- Educated new employees on their rights, benefits, and responsibilities as union members during orientation sessions.
- Protected worker''s rights by advocating for appropriate health and safety measures within the workplace.
- Collaborated with legal counsel when necessary to address complex issues related to labor laws or contract disputes.
Dry Cleaner
Ruby’s
08.1993 - 08.1998
- Maximized profitability with thorough attention to detail in garment inspection, pre-treatment, and post-cleaning quality checks.
- Sorted and counted articles removed from dryers to fold, wrap or hang items.
- Examined and sorted articles according to color, fabric, soil level and required cleaning technique.
- Enhanced customer satisfaction by providing efficient dry cleaning services and maintaining a clean, organized workspace.
Sales Associate
Deck The Walls Of Pittsburgh
09.1990 - 09.1993
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Picture Framer
Deck The Walls Of Pittsburgh
09.1990 - 09.1993
- Increased sales with personalized consultations to identify client preferences and design requirements.
- Collaborated with gallery owners and artists to create custom framing solutions for high-value artwork displays.
- Partnered with local photographers on projects involving large-scale printing, mounting, lamination, or other specialized presentation needs.
- Maximized customer loyalty with exceptional communication skills and follow-up services postdelivery.
Education
Associate of Arts - Graphic Design
The Art Institute of Pittsburgh
Pittsburgh, PA06.1985
Skills
- People Person
- A Great Listener
- Memory Recall
- Preparedness
- Excellent Customer Service Skills
- Efficient
Timeline
Union Steward
Branch 332 National Association Of Letter Carriers
01.2002 - 12.2012
City Letter Carrier
USPS
09.1998 - 05.2014
Dry Cleaner
Ruby’s
08.1993 - 08.1998
Sales Associate
Deck The Walls Of Pittsburgh
09.1990 - 09.1993
Picture Framer
Deck The Walls Of Pittsburgh
09.1990 - 09.1993
Associate of Arts - Graphic Design
The Art Institute of Pittsburgh