Mark Farrell
Oceanside,NY
Summary
Demonstrated results-oriented leadership in addressing complex billing and accounting challenges.
Overview
33
33
years of professional experience
Work History
Accounts Receivable Specialist
Sumitomo Corporation of America
01.2006 - Current
- Oversaw training of new employees on SAP workflows and accounts receivable processes.
- Directed cash application to appropriate invoices and tracked open items diligently.
- Liaised with sales and logistics departments to guarantee precision in customer invoicing.
- Engaged with customers consistently to accelerate fund collection and investigate reasons for payment delays.
- Coordinated with logistics and sales teams on handling insurance claims effectively.
- Facilitated collaboration between sales and risk management to troubleshoot and resolve issues.
- Managed interactions with accounts payable and general ledger to ensure all open items are accounted for.
- Developed comprehensive open invoice reports for sales management and customer use.
- Generated monthly financial summaries reflecting total cash inflows for the sales department.
- Created and issued debit and credit notes as required.
- Cultivated strong client relationships to enhance overall customer satisfaction.
Billing/Account Manager
MCI
01.1999 - 01.2005
- Directed commercial account management operations to provide uninterrupted client services for a portfolio exceeding 75 clients with monthly revenues surpassing $750,000.
- Supported clients throughout the installation of new services by addressing all trouble tickets linked to outages, investigating billing inquiries, and managing service disconnections.
- Proactively strategized and led customer meetings to assess service inventories, billing challenges, and emerging business opportunities, including conducting weekly internal sales meetings to evaluate account issues, order implementations, and sales projections.
Global Account Consultant
MCI
01.2001 - 01.2003
- Oversaw commercial account management operations to guarantee seamless client services for a portfolio of over 75 clients with monthly revenues exceeding $750,000.
- Facilitated client support during the implementation of new services by resolving all trouble tickets associated with outages, investigating billing inquiries, and managing service terminations.
- Directed customer meetings to evaluate service inventories, billing complications, and potential business opportunities while conducting weekly internal sales meetings to review account challenges, order fulfillment, and sales targets.
Quality Assurance Representative
MCI
01.1999 - 01.2001
- Oversaw commercial account management operations to guarantee seamless client services for a portfolio of over 75 clients with monthly revenues exceeding $750,000.
- Facilitated client support during the implementation of new services by resolving all trouble tickets associated with outages, investigating billing inquiries, and managing service terminations.
- Directed customer meetings to evaluate service inventories, billing complications, and potential business opportunities while conducting weekly internal sales meetings to review account challenges, order fulfillment, and sales targets.
Billing/Shipping Manager
Horizon Textiles
01.1993 - 01.1999
- Assisted controller with quarterly budgets and supervising the client based billing system.
- Integral member of the management team in assisting sales in tracking and managing all new business opportunities, revenue trends and logistical reports.
- Scheduled weekly meetings with clients to review all business activity including shipping activities, billing issues and sales projections.
- Acted as New York liaison providing support for all U.S. manufacturing from vendor relations to assisting customer service centers.
- Supervised staff in preparing import and export documentation for shipping products to the customers in a timely fashion.
Education
BBA - Business Administration, Accounting
Baruch College, City University of New York
Skills
Leveraged expertise in MS Office, including Excel and Outlook, to optimize team workflows and communication,Guided colleagues in utilizing Excel for data analysis and reporting, enhancing team efficiency,Facilitated effective scheduling and correspondence through proficient use of Outlook
Timeline
Accounts Receivable Specialist
Sumitomo Corporation of America
01.2006 - Current
Global Account Consultant
MCI
01.2001 - 01.2003
Billing/Account Manager
MCI
01.1999 - 01.2005
Quality Assurance Representative
MCI
01.1999 - 01.2001
Billing/Shipping Manager
Horizon Textiles
01.1993 - 01.1999
BBA - Business Administration, Accounting
Baruch College, City University of New York