Mark Flaxman
Minneapolis,MN
Summary
Dynamic manager with a proven track record at Gina Maria's Pizza, excelling in team leadership and customer service. Enhanced operational efficiency through effective staff training and conflict resolution, achieving increased customer satisfaction. Skilled in inventory management and budget control, fostering a productive and engaged workforce.
Overview
32
32
years of professional experience
Work History
Manager
Gina Maria's Pizza
01.2017 - 01.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Management Trainee
Davanni's Pizza & Hot Hoagies
01.1993 - 02.2017
- Improved management skills by participating in rigorous training programs and workshops.
- Assisted with onboarding of new employees by providing training and development resources.
- Gained knowledge of company policies, protocols and processes.
- Acted with integrity, honesty, and knowledge to promote culture of company.
Education
High School Diploma -
Kennedy High School
Bloomington, MNSt Thomas University
St Paul, MNSkills
- Customer service
- Team leadership
- Time management
- Task delegation
- Cross-functional teamwork
- Shift scheduling
- Schedule preparation
- Work prioritization
- Inventory management
- Positive attitude
- Attention to detail
- Problem-solving
- Organizational skills
- Staff training
I have 25 years of gardening experience with a concentration on perennials, shrubs and trees.
I have over 45 varieties of plants, including lilies, phlox, iris, hostas, blue spruce and Autumn Blaze Maple trees.
Friends and family regularly ask me for advice on caring for their plants.
Timeline
Manager
Gina Maria's Pizza
01.2017 - 01.2025
Management Trainee
Davanni's Pizza & Hot Hoagies
01.1993 - 02.2017
High School Diploma -
Kennedy High School
St Thomas University
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