Overview
Summary
Work History
Skills
Timeline
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MARK FOKKEN

Tustin,CA

Overview

10
10
years of professional experience

Summary

Hardworking Transportation professional with superior record of towing cars, vans and trucks of all sizes using different hauling vehicles. Knowledgeable about roadside assistance procedures and experienced in working with law enforcement professionals.

Work History

Tow Truck Operator

G&W
05.2023 - Current
  • Provide support to law enforcement agencies during incidents requiring recovery, towing and/or impound services, facilitating smooth operations on scene.
  • Collaborate with dispatchers, efficiently responding to roadside assistance requests and coordinating recovery efforts.
  • Inspect vehicle before and after trips, log and reported mechanical problems to avoid unsafe hazards.
  • Keep tow trucks and equipment clean and organized to promote a positive image for the company and ensure optimal functionality during service calls.
  • Operate with safety and skill to avoid accidents and delays.

Owner/Operator

Fokken Maintenance & Repair
05.2019 - Current
  • Managed day-to-day business operations
  • Contribute to positive word-of-mouth referrals from satisfied customers through exceptional attention to detail in all aspects of repairs and maintenance work.
  • Perform electrical work and plumbing repairs such as installing new fixtures, toilets, sinks, unclogging drains and reconnecting kitchen appliances of newly renovated projects.
  • Built and repaired decks, fences and sheds to improve overall appearance of homes.

Tow Truck Operator

Metro Pro
06.2014 - 09.2019
  • Kept tow trucks and equipment clean and organized to promote a positive image for the company and ensure optimal functionality during service calls.
  • Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Minimized damage claims through careful handling of customers'' vehicles during loading, transportation, and unloading processes.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Delivered exceptional tow truck service across region and liaised with local authorities.

Skills

  • Class A license
  • Tractor-Trailer Operation
  • Flatbed Trailers
  • Recovering vehicles
  • Flatbed truck expertise
  • CB Radio Communication
  • Trailer Coupling and Uncoupling
  • Load Inspection

Timeline

Tow Truck Operator

G&W
05.2023 - Current

Owner/Operator

Fokken Maintenance & Repair
05.2019 - Current

Tow Truck Operator

Metro Pro
06.2014 - 09.2019

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