Mark Fratzke
Peosta
Summary
Dynamic, energetic, and results-oriented leader with over 20 years of progressive experience at Target Corporation, including success as a high volume Store Director and Warehouse Operations Manager. Proven track record of driving operational excellence, developing high-performing teams, and delivering exceptional business results across retail and supply chain environments. Ability to balance strategic vision and hands-on execution, and build a resilient culture of collaboration, innovation, and accountability.
Overview
9
9
years of professional experience
Work History
Operations Manager
Target
Cedar Falls
04.2024 - 04.2025
- Led a team of 70+ warehouse team members and 3 frontline leaders, consistently achieving or exceeding daily operational metrics including Safety, Quality, Delivery, and Productivity
- Drove improvements in team productivity by 11% through strategic coaching, development of front line leaders, and implementation of standardized processes.
- Safety Captain for warehouse operations manager peer group by promoting accuracy in near miss reporting and countermeasure completion.
- Collaborated cross-functionally with inbound, outbound, and maintenance teams to meet daily, weekly, and monthly goals
Store Director
Target
Dubuque
02.2022 - 04.2024
- Directed operations for a complex $48M+ annual sales store, leading a team of over 175 individuals and 5 salaried leaders, achieving sales and operational metrics.
- Delivered full scope remodel completion on time and on budget within first year in role.
- Improved store team member turnover from 89% to 41%.
- Increased sales performance year-over-year by 5%. Two year CAGR% of 15%, District's highest food sales volume by store prototype, District's highest hourly dollar productivity.
- Drove safety culture by reducing team member injuries by 80%
Executive Team Leader General Merchandise
Target
Cedar Rapids
06.2016 - 02.2022
- Delivered two different remodels (full scope and fulfillment brand) projects on time and on budget while reducing sales disruption.
- Acting Store Director for multiple Super Targets while acting Store Directors were on maternity leave.
- Modernized multiple fractured general merchandise processes.
- Developed and trained new-in-role and tenured peers within the district.
- Partnered with district and regional leaders to implement new programs (e.g., ship from store, order pick up, drive up initiatives)
Education
Bachelor of Science - Business Administration
Purdue Global (Formerly Kaplan University)
Cedar Rapids, IA01-2011
Associate of Arts -
Kirkwood Community College
Cedar Rapids, IA05-2005
Skills
- Operational Excellence and Efficiency
- Performance Management and Feedback
- Process Improvement
- Team Building and Mentorship
- Talent Development and Coaching
- Ergonomics and Workplace Wellness
- Key Performance Indicators Monitoring
- Customer Experience and Relationship Management
References
References available upon request.
Timeline
Operations Manager
Target
04.2024 - 04.2025
Store Director
Target
02.2022 - 04.2024
Executive Team Leader General Merchandise
Target
06.2016 - 02.2022
Bachelor of Science - Business Administration
Purdue Global (Formerly Kaplan University)
Associate of Arts -
Kirkwood Community College
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