Mark Frederick
Fallbrook,CA
Summary
Dynamic leader with excellent employee development, customer service and analytics skills coupled with more than 40 years of experience. Comfortable giving engaging presentations to clients to drive new business, expand accounts and establish brand profile. Excellent team builder and leader of initiatives.
Overview
41
41
years of professional experience
Work History
President / CEO
Frederick Access Systems, Inc.
06.2000 - 12.2023
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Drove revenue growth by expanding product offerings and identifying new market opportunities.
- Cultivated strong relationships with external partners to foster collaboration and maximize resources.
Food and Beverage Manager
Apple Valley Country Club
03.1989 - 06.1991
- Managed inventory effectively, reducing waste and optimizing stock levels.
- Organized successful special events that contributed to increased sales figures.
- Improved customer satisfaction by implementing innovative food and beverage menu options.
- Coordinated with vendors to secure competitive pricing on ingredients, supplies, and equipment.
- Assisted in financial management tasks such as budget planning, forecasting revenue projections, and monitoring expenses closely.
Director of Food and Beverage
Warner Springs Ranch
04.1983 - 02.1988
- Fostered a culture of continuous improvement, conducting regular staff performance evaluations and providing targeted feedback.
- Launched successful special events programming to drive additional revenue streams during off-peak times.
- Established accurate forecasting systems that enabled precise scheduling and inventory management, minimizing shortages and surplus.
- Developed a strong team of food service professionals, selecting top talent through comprehensive recruitment initiatives.
- Delivered exceptional guest experiences through personalized service offerings tailored to individual preferences and dietary requirements.
Skills
- Leadership team building
- Operational excellence
- Employee relations
- Operations management
- Project management
- Business development
Accomplishments
Started Manufaacturing service business in 2000 and built revenues to $1,000,000 by 2008. Recession hit and volume went down to as low as $300,000 by 2010. Rebuilt business to sales of $1,700,000 before selling in 2025.
My expertise is in training, motivation and development of staff, building relationships with customer base and vendors.
Timeline
President / CEO
Frederick Access Systems, Inc.
06.2000 - 12.2023
Food and Beverage Manager
Apple Valley Country Club
03.1989 - 06.1991
Director of Food and Beverage
Warner Springs Ranch
04.1983 - 02.1988
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