Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mark Gilenson

Richmond,VA

Summary

Dynamic Credit Manager with a proven track record at Concrete Pipe & Precast, excelling in credit analysis and risk assessments. Enhanced cash flow through strategic negotiation and effective underwriting policies. Skilled in mentoring teams and fostering client relationships, consistently achieving collection targets while minimizing losses.

Overview

12
12
years of professional experience

Work History

Credit Manager

Concrete Pipe & Precast
11.2011 - 12.2023
  • Negotiated payment plans with delinquent customers to minimize losses while maintaining positive client relationships.
  • Performed semi-annual account credit limit reviews and credit increase review requests from financial service and sales teams.
  • Work cross-functionally with sales, management, and other departments to maintain effective operations.
  • Improved credit risk management by implementing effective underwriting policies and procedures.
  • Evaluated complex customer profiles using financial statements, credit reports, and industry data to make informed lending decisions.
  • Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
  • Investigated and evaluated customers for creditworthiness and potential risk factors.
  • Ensured timely resolution of disputed accounts, working closely with internal and external stakeholders to maintain positive customer relationships.
  • Referred delinquent accounts to collections department or outside resources.
  • Developed strong relationships with clients through professional communication and timely resolution of credit issues.
  • Maximized cash flow for the company by monitoring outstanding debts and optimizing collection efforts.
  • Consistently achieved monthly collection targets by prioritizing accounts based on risk level and potential impact on cash flow.
  • Built a high-performing credit management team with a strong focus on collaboration, accountability, and continuous development.
  • Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
  • Managed the entire end-to-end credit approval process from application review through contract negotiation and final execution.
  • Devised collection recovery strategies to resolve customer issues and delinquent cases.

Education

Bachelor of Arts - History

Upsala
East Orange, NJ
06-1970

Skills

  • Credit reports
  • Research and due diligence
  • Risk assessments
  • Credit analysis
  • Mentoring and training
  • Credit scoring

Timeline

Credit Manager

Concrete Pipe & Precast
11.2011 - 12.2023

Bachelor of Arts - History

Upsala

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