Mark Grundman
Lawrenceville,IL
Summary
Dynamic small business owner with a proven track record at MG Grundman & Son’s Inc., excelling in operations management and financial planning. Enhanced customer satisfaction through exceptional service and efficient processes, while effectively training staff. Skilled in inventory management and adept at fostering strong communication within teams to drive business success.
Overview
21
21
years of professional experience
Work History
Retail Store/ Manufacturing Owner
MG Grundman & Son’s Inc. (Grundman Shoe’s)
Vincennes
01.2011 - 12.2024
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Managed financial planning, budgets, and forecasting to optimize business performance.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Trained and motivated employees to perform daily business functions.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Director of Golf Instruction
Victoria National Golf Club
Newburgh, IN
05.2004 - 12.2011
- Organized and executed golf clinics, workshops, and tournaments to promote community involvement.
- Developed comprehensive training programs for junior golfers, resulting in improved skillsets and tournament successes.
- Implemented safety protocols throughout all aspects of golf instruction, ensuring a secure environment conducive to learning.
- Coordinated seasonal clinics targeting specific aspects of golf performance, such as short game techniques and mental strategies.
Education
Bachelor of Science - Business Administration
Methodist College
Fayetteville, NC05.2004
Skills
- Small business operations
- Verbal and written communication
- Operations management
- Staff management
Timeline
Retail Store/ Manufacturing Owner
MG Grundman & Son’s Inc. (Grundman Shoe’s)
01.2011 - 12.2024
Director of Golf Instruction
Victoria National Golf Club
05.2004 - 12.2011
Bachelor of Science - Business Administration
Methodist College