Mark Hardy
Quality Team Lead
Kenosha,WI
Summary
Dynamic team leader with a proven track record at Kem Krest, enhancing operational efficiency through process improvements and effective team motivation. Skilled in problem-solving and collaboration, I mentored junior staff and implemented strategies that significantly reduced downtime, ensuring project deadlines were consistently met.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Team Leader
Kem Krest
2019 - Current
- Led team in executing daily operations, ensuring adherence to safety protocols and efficiency standards.
- Coordinated workflow among team members to optimize productivity and meet project deadlines.
- Mentored junior staff, enhancing their skills and knowledge of operational processes and best practices.
- Implemented process improvements that reduced downtime and increased overall operational efficiency.
Home Care
IRIS Fiscal
2014 - 2026
- Supported family caregivers by offering guidance on home care techniques, resources available, and emotional support as needed.
- Enhanced patient well-being by providing attentive and personalized home care services.
- Developed educational materials and resources for clients, caregivers, and families to help them better understand the intricacies of home care management.
- Contributed to the development of new home care physical therapy protocols, enhancing the overall efficacy and quality of patient care.
Machine Operator
Deluxe Video
2008 - 2013
- Operated various machinery to produce high-quality video products efficiently.
- Conducted regular equipment maintenance to ensure optimal performance and reduce downtime.
- Collaborated with team members to streamline production workflows and enhance output consistency.
- Trained new employees on machine operation protocols and safety procedures effectively.
Education
GED -
Greenville High Hornets
Greenville, MSSkills
Teamwork and collaboration
Problem-solving
Attention to detail
Team motivation
Certification
The B.O.B Award Continuous Improvement
Timeline
The B.O.B Award Continuous Improvement
03-2022
Team Leader
Kem Krest
2019 - Current
Home Care
IRIS Fiscal
2014 - 2026
Machine Operator
Deluxe Video
2008 - 2013
GED -
Greenville High Hornets