Mark Heron
DeLeon Springs,Florida
Summary
Experienced engineering technician with a strong background in troubleshooting and repairing complex electrical systems. Proficient in utilizing various testing equipment to diagnose issues and implement effective solutions. Skilled in collaborating with cross-functional teams to ensure projects are completed on time and within budget. Seeking to leverage technical expertise and problem-solving abilities in a dynamic engineering environment.
Overview
20
20
years of professional experience
Work History
Environmental Specialist III
Florida Bureau of Radiological Control
09.2024 - 04.2025
- Processing of Panasonic UD-814AS1 Thermoluminescent Dosimeters using UD-794D Automatic Irradiator and UD-716 TLD Reader. Generation and interpretation of quarterly TLD technical reports for Florida Nuclear Power Plants. Performed testing, calibration, and repair of various electronic test equipment. Component level troubleshooting of electronic circuitry using oscilloscopes, Digital Volt Meters, etc. Conducted daily, and weekly site surveys for low-level radioactive contamination. Assisted in maintaining radioactive material inventory. Graduate of Florida Advanced Radiation Physics training (2024) administered at Orlando, FL. Facility.
Peer Navigator
Volusia County Health Department
11.2023 - 09.2024
- Assigned to clients by Case-Worker Team. Responsible for more than 30 client interactions a month. Managed more than 20 phone calls, emails, and faxes per day. Established relationships with individuals and families, assessing their needs, their eligibility for various types of public aid, and walking them through the application processes. Help clients understand the rules and regulations attached to various forms of social services support and aid, and assist documentation of assets, income and expenses.
- Coordinated referrals for additional services like counseling or housing assistance, streamlining the process for clients in need.
- Enhanced client engagement by providing personalized support and resources tailored to individual needs.
- Established rapport with clients through empathetic listening and understanding, fostering trust and open communication.
Health Care Aide
Family
11.2020 - 06.2023
- Provided comprehensive care for a seriously ill family member. Assistance with all activities of daily living (food preparation), showering, toileting, dispensing daily medications, daily weighing, changing dressings, shopping, transportation to/from physician’s offices/ hospital. Managed finances, and insurance claims/coordination of benefits. Skilled liaison between patient, insurers, and health care team.
Environmental Specialist III
Florida Bureau of Radiological Control
01.2020 - 10.2020
- Processing of Panasonic UD-814AS1 Thermoluminescent Dosimeters using UD-794D Automatic Irradiator and UD-716 TLD Reader. Generation and interpretation of quarterly TLD technical reports. Performed testing, calibration, and repair of various radiological test equipment (list provided upon request). Assisted in the revision and documentation of various test/calibration procedures, Conducted daily, and weekly site surveys for low-level radioactive contamination. Assisted in maintaining radioactive material inventory. Began training on vehicular radiation detection using the RSI-705 system from Radiation Solutions Inc. Began training on duties as low-level radioactive waste transportation inspector.
Amplifier Repair and Technical Services
Self Employed - Electronic Technician
06.2012 - 12.2019
- Provided amplifier repair services for the audio-visual, corporate theatre, and sound reinforcement clients as well as to home audio enthusiasts and car audio enthusiasts. Amplifier types ranged from Class A, Class AB, Class D, and H-Bridge designs. Specialized troubleshooting and repair services for opto-mechanical beam positioning systems, and “tuning” customer provided servo systems. Troubleshooting and repair of RF drivers for Acousto-Optic modulators and High-Voltage Q-Switched Electro-Optic modulator drivers.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Laser Technician III– First Shift Team Lead
Northrop-Grumman, Inc.
08.2005 - 04.2012
- Troubleshoot and repair high-voltage (DC) switching systems and pulse forming networks. Component level troubleshooting of power systems and optical systems for man-portable laser target and range systems. Audit, documentation and revision of manufacturing processes and procedures. Performed data collection and test-bench correlation studies to insure test data integrity and quality assurance. Diagnostic testing and analysis using a wide variety of test instruments (oscilloscope, digital volt meter, high-voltage probe, particle counter, etc). Proficient in computer operations to field-program devices, and extract data for quality assurance evaluation. Design, fabricate, calibrate and perform functional tests on electro-mechanical and electro-optic assemblies. Applied analytical techniques to resolve problems, such as sampling inspection (individual and/or “batch”), environmental stress testing, photo microscopy, refractometry, and assessing RTF (run to failure) methodologies for calculating preventative maintenance schedules. Failure review reports, drafted quality assurance guidelines. Conveyed quality assurance information in written and presentation format for audiences with varying levels of knowledge. Performed and trained employees to safely store, install, and dispose of Americium-241 assemblies used in systems (including record keeping requirements at both the State and Federal level). Proficient with TipQA (Quality Assurance Software), Lean Manufacturing and Six Sigma application and deployment.
Education
Bachelor of Applied Science - Energy Management
Bismarck State College
Bismarck, North Dakota12.2015
Associates of Applied Science - Electric Power Technology
Bismarck State College
Bismarck, North Dakota12.2005
Skills
- Data gathering
- Lab report composition
- Technical documentation
- Laboratory techniques
- Analytical thinking
- Hazardous waste management
- Report writing
- Data interpretation
- Analytical skills
- Regulatory compliance
References
- Ashley Pierre-Saint, Florida Bureau Radiation Control, Deputy Director 407-297-2095
- Michael, Quintanilla, Northrop-Grumman Inc. (Electronics Systems Sector), www.TheWorkNumber.com, Employer Card# 11766, Employee ID# A08076,
- Greg, Winter, Gregory.James.Winter@gmail.com, 585-503-2733, Wintek, Referenc
- Mary, Lachendro, mary.lachendro@flhealth.gov, 386-478-3054, Florida Department of Health
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Environmental Specialist III
Florida Bureau of Radiological Control
09.2024 - 04.2025
Peer Navigator
Volusia County Health Department
11.2023 - 09.2024
Health Care Aide
Family
11.2020 - 06.2023
Environmental Specialist III
Florida Bureau of Radiological Control
01.2020 - 10.2020
Amplifier Repair and Technical Services
Self Employed - Electronic Technician
06.2012 - 12.2019
Laser Technician III– First Shift Team Lead
Northrop-Grumman, Inc.
08.2005 - 04.2012
Associates of Applied Science - Electric Power Technology
Bismarck State College
Bachelor of Applied Science - Energy Management
Bismarck State College
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