Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mark Hoglund

Trevor,WI

Summary

Highly motivated professional with a sales background and proven track record at Dowe & Wagner Inc., adept at driving significant sales growth and exceeding sales goals. Skilled in negotiating and closing deals. Excels in customer relationship management and team collaboration, ensuring optimal service delivery and sales performance.

Overview

20
20
years of professional experience

Work History

Sales

Dowe & Wagner Inc.
05.2014 - Current
  • Developed leads and sales opportunities.
  • Utilized sales techniques to build customer interest and close sales.
  • Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
  • Identified competitive sales targets and opportunities.
  • Utilized various sales techniques to develop relationships with customers and drive sales.
  • Promoted company programs for warranty sales and seasonal promotions to boost sales.
  • Participated in onsite and webinar-based sales trainings and attended sales meetings.
  • Utilized persuasive sales techniques to convert leads into sales.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts.
  • Achieved personal and store sales goals by applying sound customer service and sales protocol.
  • Pursued additional sales opportunities within current customer base to expand sales.
  • Organized sales area and work station to showcase products and boost sales.
  • Met or exceeded sales goals and worked as team player in supporting other sales.

HVAC-R Service Technician

Dowe & Wagner Inc.
04.2008 - Current
  • Utilized pressure gauges and soap-and-water solutions to test pipe and tubing joints for leaks.
  • Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
  • Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
  • Maintained environmental conditions by rebuilding and replacing faulty components.
  • Connected heating or air conditioning equipment to water, fuel, or refrigerant sources to form complete circuits.
  • Discussed heating and cooling system malfunctions with customers to isolate problems and verify corrected malfunctions.
  • Increased longevity of HVAC systems by performing preventive maintenance.
  • Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
  • Located and marked pipe positions, hole passages and duct connections in walls and floors.
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Calibrated equipment to achieve maximum efficiency.
  • Filled out detailed work orders for each job completed.
  • Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
  • Repaired and replaced heating and air conditioning systems for commercial customers in [Type] industry.
  • Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
  • Repaired and replaced motors, bearings and belts.
  • Maintained boilers, hot water systems, gas heating equipment and food service equipment.
  • Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
  • Traveled to job sites for both scheduled and emergency appointments.

Warehouse Manager

Redwood Kitchen and Bath
05.2005 - 12.2007
  • Oversaw upkeep of physical condition of warehouse.
  • Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Trained new staff on job duties, company policies, and safety procedures.
  • Organized records of vehicles, schedules and completed orders.

Education

High School Diploma -

Wilmot Union High School
Wilmot, WI

Skills

  • Sales background
  • Sales familiarity
  • Sales experience
  • Sales process
  • Sales calls
  • Negotiate sales
  • Accessory Sales
  • Sales Proposals
  • Equipment sales

Timeline

Sales

Dowe & Wagner Inc.
05.2014 - Current

HVAC-R Service Technician

Dowe & Wagner Inc.
04.2008 - Current

Warehouse Manager

Redwood Kitchen and Bath
05.2005 - 12.2007

High School Diploma -

Wilmot Union High School

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Mark Hoglund