Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mark Holloway

Middleburg

Summary

Dedicated professional with a strong background in security and facility maintenance, notably at Waterford Group. Proven ability to enhance safety and cleanliness through effective incident reporting and customer service. Skilled in operating forklifts and maintaining organized environments, ensuring timely deliveries while fostering a dependable and responsible work culture.

Overview

9
9
years of professional experience

Work History

Custodian

Little Rock Convention & Visitors Bureau
10.2023 - 04.2025
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Maintained a well-organized supply closet for easy access to necessary tools.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Moved furniture for cleaning and set up for special events.
  • Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.

Security Officer

Waterford Group
05.2017 - 04.2025
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Reported suspicious activities and persons to law enforcement.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.

Shipping and Receiving Lead

Walmart
04.2016 - 04.2017
  • Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
  • Ensured timely delivery of products by closely monitoring shipments and addressing any potential delays.
  • Stacked and stored pallets at end of shift to keep warehouse clean and organized.
  • Pulled, verified, and packaged items for shipment.
  • Implemented safety protocols for warehouse staff, reducing workplace accidents and promoting a safe work environment.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Maintained accurate records of incoming and outgoing shipments, ensuring proper documentation for all transactions.
  • Led the shipping and receiving team in consistently meeting performance targets, contributing to overall company growth and success.
  • Trained new team members on company policies and procedures, fostering a positive work culture within the department.

Education

High School Diploma -

FORREST CITY HIGH SCHOOL
Forrest City, AR
05-1982

Skills

  • Cleaning and sanitizing
  • Work independently
  • Responsible and dependable
  • Customer service
  • Report writing
  • Incident reporting
  • Security guard license
  • General security
  • Warehouse safety
  • Loading and unloading
  • Pallet jack operation
  • Labeling accuracy

Timeline

Custodian

Little Rock Convention & Visitors Bureau
10.2023 - 04.2025

Security Officer

Waterford Group
05.2017 - 04.2025

Shipping and Receiving Lead

Walmart
04.2016 - 04.2017

High School Diploma -

FORREST CITY HIGH SCHOOL

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