Summary
Overview
Work History
Education
Skills
Timeline
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MARK HYER

Coventry,RI

Summary

Seasoned Sales Development Representative with solid background in business-to-business sales, lead generation and customer relationship management. Proven ability to shape sales strategies, drive revenue growth and build lasting relationships with clients. Strong communication skills, adept at understanding client needs and delivering tailored solutions. Previous roles demonstrate significant impact on pipeline development and overall company success.

Overview

15
15
years of professional experience

Work History

Freelance

Self Employed Services
, RI
10.2022 - Current
  • Researched industry trends and developed innovative solutions to meet customer needs.
  • Identified potential customers, developed relationships with key decision makers, and presented product offerings.
  • Created detailed presentations of products and services for prospective clients.
  • Negotiated pricing contracts with customers based on their budget requirements.
  • Organized sales calls with customers and vendors.
  • Generated sales by prospecting, negotiating contracts and closing.

Sr. BDR Manager- Key Markets

Zywave
05.2022 - 10.2022
  • Developed and implemented comprehensive BDR/SDR playbook
  • Launched impactful internships for BDR role
  • Implemented advanced technology for BDR and SMB AE teams (Revenue.io, ringDNA, Sales Navigator, ZoomInfo)
  • Conducted interviews, successfully adding 2 recruits to the Key Market BDR team
  • Oversaw key outbound initiatives and results for the BDR team
  • Enhanced team performance resulting in $1.2M sales
  • Enhanced meeting rate significantly, rising from 70% to 110%
  • Enhanced attendance from 60% to 95%

Sr. BDR Leader

ClassWallet
10.2021 - 05.2022
  • Developed comprehensive SDR team guide
  • Scaled SDR team from inception to 4 members in half a year
  • Mentor new hires during initial stages
  • Implemented new technology for SDR team, including Outreach and Salesforce
  • Developed email and call templates to enhance outbound campaigns

BDR Leader/Manager

INE
01.2021 - 10.2021
  • Grew the team of BDR reps from 2 to 5
  • Trained and on-boarded newly recruited staff
  • Elevated performance levels within the outbound department
  • Built critical reports for executives
  • Developed team member workflows
  • Streamlined calling procedures with consistent templates
  • 2021 Team performance: Q1: 102% Performance to goal, Q2: 114% Performance to goal 2, Q3: 120% Performance to goal

BDR/ BDR Team Lead

Device Magic
11.2019 - 07.2020
  • Cold call and Cold email
  • Help lead outbound team efforts
  • Interview and Train new team members
  • Meet and exceed outbound month over month metrics
  • Set up and attend outbound sales meetings
  • Help build outbound sales cadences for emails and calls

BDR

Dude Solutions
05.2018 - 11.2019
  • Cold call and Cold email
  • Meet and exceed outbound month over month metrics
  • Set up and attend outbound sales meetings

Leasing Agent

Camden Property Trust
07.2016 - 04.2018
  • Maintain month over month new and renewal leasing metrics
  • Control Social media accounts
  • Log visits with prospects

Lead Sales Associate

Sprint
08.2014 - 07.2016
  • Maintain month over month new and renewal metrics
  • Lead sales team
  • Provide excellent customer service to customers

Deputy and Training Deputy

Montgomery Co. Sheriff (TN)
09.2012 - 08.2014
  • Patrol assigned area
  • Train new Deputies
  • Ensure safety of all staff and Inmates

Soldier/Team Leader

United States Army
09.2009 - 09.2012
  • Adapt to new leadership and surroundings
  • Lead and Train section
  • Show ability to learn and take direction

Education

BUSINESS ADMINISTRATION -

STRAYER
05.2021

Skills

  • Strategic Issue Resolution
  • Effective Time Management
  • Effective Listening
  • Active Listening Skills
  • Adaptable
  • Decision-Making
  • New market research
  • Cold-calling
  • Objection handling
  • Outbound sales management

Timeline

Freelance

Self Employed Services
10.2022 - Current

Sr. BDR Manager- Key Markets

Zywave
05.2022 - 10.2022

Sr. BDR Leader

ClassWallet
10.2021 - 05.2022

BDR Leader/Manager

INE
01.2021 - 10.2021

BDR/ BDR Team Lead

Device Magic
11.2019 - 07.2020

BDR

Dude Solutions
05.2018 - 11.2019

Leasing Agent

Camden Property Trust
07.2016 - 04.2018

Lead Sales Associate

Sprint
08.2014 - 07.2016

Deputy and Training Deputy

Montgomery Co. Sheriff (TN)
09.2012 - 08.2014

Soldier/Team Leader

United States Army
09.2009 - 09.2012

BUSINESS ADMINISTRATION -

STRAYER

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MARK HYER