Mark Jaime
Tucson,AZ
Summary
Proven leader in retail management, notably with Safeway, Fry’s, Family Dollar, and Swire Coca-Cola where I enhanced customer satisfaction and streamlined operations. Expert in account management and fostering teamwork. My approach emphasizes client relations and operational excellence, driving positive outcomes and robust team collaboration.
Overview
31
31
years of professional experience
Work History
Account Manager
Swire Coca-Cola
Tucson, AZ
06.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Store Manager
Family Dollar
Tucson, AZ
02.2020 - 06.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
Store Manager
Fry's
Tucson, AZ
02.2018 - 02.2020
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Assistant Manager
Fry's
Tucson, AZ
02.2004 - 02.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Store Manager
Safeway
Douglas, AZ
07.2000 - 02.2004
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assistant Manager
Safeway
Douglas, AZ
05.1993 - 07.2000
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Bachelor’s - Business Administration And Management
W.P. Carey School of Business ASU
Tempe, AZ07.2004
General Studies - General Studies
Douglas High School
Douglas, AZ05.1993
Skills
- Account Management
- Customer Service
- Teamwork and Collaboration
- Client Relations
Languages
Spanish
Full Professional
Timeline
Account Manager
Swire Coca-Cola
06.2022 - Current
Store Manager
Family Dollar
02.2020 - 06.2022
Store Manager
Fry's
02.2018 - 02.2020
Assistant Manager
Fry's
02.2004 - 02.2020
Store Manager
Safeway
07.2000 - 02.2004
Assistant Manager
Safeway
05.1993 - 07.2000
Bachelor’s - Business Administration And Management
W.P. Carey School of Business ASU
General Studies - General Studies
Douglas High School