Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mark Janning

Newport,KY

Summary

Team player. Great communication skills. Experienced at de-escalation and crisis management situations can work alone or also in groups. High energy individual Service-focused Valet with record of success in coordinating smooth placement and retrieval of customer vehicles. Dedicated to preventing damages and maximizing customer satisfaction by professionally operating cars, trucks and SUVs. Safe and attentive driver with clean history. Reliable Parking Lot Attendant offering Number years of excellent service while enforcing guidelines. Efficiently collects payments and closely observes surroundings for high standards of lot safety. Successfully directs drivers and stays professional in stressful situations.

Overview

4
4
years of professional experience

Work History

Valet/Shuttle Driver

ValAir Valet Parking

  • Built positive customer rapport for courteous, friendly and professional service.
  • Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
  • Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
  • Provided punctual, polite valet services to uphold professional standards.
  • Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.

Shuttle Driver

Courtyard By Marriott

Doorman

Marriott Cincinnati Airport

Handicap Bus Operator

Kidz Club
12.2012 - 08.2016

Education

Agriculture - ROTC

Oklahoma Panhandle State University, Goodwell, OK
Goodwell, OK

Certified Chemical Dependency Counseler - Addictions Focus

University of Cincinnati
Cincinnati, OH
09.2010

Diploma - Journalism

Beechwood High School
Fort Mitchell, KY
09.1976

Diploma - Military Science

Millersburg Military Academy
Millersburg
1972

Skills

  • Customer service and support
  • Customer Communication
  • Efficient work ethic
  • Patience and composure
  • Strong Communication Skills
  • Reliability and punctuality
  • Clean Driving Record
  • Professional Appearance
  • Attention to Detail
  • Punctual and Reliable
  • Flexible Schedule
  • Quick Decision Making
  • Ability to Follow Directions
  • Guest Assistance
  • Customer Service
  • Vehicle parking and retrieval
  • Stress Tolerance
  • Parking Expertise
  • Manual and automatic driving
  • Conflict Mediation
  • Conflict Management
  • Lot monitoring
  • Team player mentality
  • Problem-Solving

Timeline

Handicap Bus Operator

Kidz Club
12.2012 - 08.2016

Valet/Shuttle Driver

ValAir Valet Parking

Shuttle Driver

Courtyard By Marriott

Doorman

Marriott Cincinnati Airport

Agriculture - ROTC

Oklahoma Panhandle State University, Goodwell, OK

Certified Chemical Dependency Counseler - Addictions Focus

University of Cincinnati

Diploma - Journalism

Beechwood High School

Diploma - Military Science

Millersburg Military Academy
Mark Janning