Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Mark Jero

Littleton,CO

Summary

Dedicated Chauffeur offering 5+ years of experience and passion for service. Physically fit and professional in appearance. Focused individual with proven experience transporting passengers between airports, hotels and businesses. Possesses excellent customer service skills, valid license and clean driving record. Committed to upholding highest safety standards while on job.

Overview

13
13
years of professional experience

Work History

Owner/Operator

South Denver Limousines
05.2023 - Current
  • Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
  • Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
  • Arrived on time to customer appointments.
  • Upheld high standards of cleanliness, sanitation, and service.
  • Used GPS and maps to navigate and find best route to destinations to deliver passengers on time.
  • Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.
  • Drove safely and obeyed traffic laws to avoid accidents and injuries.
  • Accepted payments and provided receipts for fares to keep accurate records of transactions.
  • Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
  • Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
  • Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
  • Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
  • Drove VIPs to corporate events and meetings.
  • Responded with ease to sudden changes in routes and schedules.
  • Developed deep knowledge of local routes and area destinations.
  • Helped passengers with luggage, collected fares and politely answered questions.
  • Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
  • Planned routes based on knowledge of local areas, GPS information, and customer preferences.
  • Adhered to tight schedule and met departure and arrival deadlines.
  • Pointed out landmarks and other points of interest to passengers.
  • Followed designated routes and schedules while operating vehicles.
  • Communicated with passengers regarding estimated time of arrival.
  • Remained calm and poised in emergent situations.
  • Delivered passengers to destinations safely and on time.
  • Maintained log of daily trips to keep accurate records of fares and destinations.
  • Followed applicable traffic regulations and traffic laws.

Landscape Construction Foreman

Creative Exteriors Inc
Littleton, CO
02.2023 - 05.2023
  • Oversaw daily operations at site, keeping team production moving at optimal pace.
  • Supported construction and extraction workers to facilitate timely completion of projects.
  • Directed projects according to schedule and quality demands.
  • Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
  • Prepared and submitted reports on job progress and safety conditions to upper management.
  • Addressed issues with employees and customers to manage healthy conflict resolutions.
  • Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
  • Checked equipment to determine if maintenance was required.

Limousine Chauffeur

Vail Coach
Vail, CO
11.2010 - 04.2014
  • Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
  • Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.
  • Drove safely and obeyed traffic laws to avoid accidents and injuries.
  • Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
  • Responded with ease to sudden changes in routes and schedules.
  • Adhered to tight schedule and met departure and arrival deadlines.
  • Developed deep knowledge of local routes and area destinations.
  • Remained calm and poised in emergent situations.
  • Pointed out landmarks and other points of interest to passengers.
  • Helped passengers with luggage, collected fares and politely answered questions.
  • Arrived on time to customer appointments.

Education

General Studies

UCCS
Colorado Springs, CO
1992

High School Diploma -

Coronado High School
Colorado Springs, CO
06.1991

Skills

  • Sales Negotiation
  • Operations Management
  • Personnel Management
  • Operations Oversight
  • Relationship Management
  • Marketing Strategy Development
  • Strategic Planning
  • Business Planning

Timeline

Owner/Operator

South Denver Limousines
05.2023 - Current

Landscape Construction Foreman

Creative Exteriors Inc
02.2023 - 05.2023

Limousine Chauffeur

Vail Coach
11.2010 - 04.2014

General Studies

UCCS

High School Diploma -

Coronado High School
Mark Jero