Mark Johnson

Educated hundreds of people each week while conduction public, special and VIP presentations at the State Capitol Campus. Assisted people in understanding both historic and contemporary political structure and environment through tours of facilities, exhibits, displays and collections. Managed tour plans and room reservations to avoid conflicts with other groups. Coordinated with Tour Services Coordinator to ensure all activity requests were accurate and complete. Greeted scheduled tour bus arrivals, provided directional assistance, organized and stowed group lunches and related support as needed. Conducted special projects or research, as needed, to assist tours and events.

Documented and recorded information regarding company aircraft around the world. Received information via phone, computer and satellite up-link. Interacted with several computer programs and sites, including NATA IC Check, FOS, TSA, JetPlan and Outlook. Answered multi-line phone system. Kept and audited flight logs. Implemented and enforced safety policies and procedures, confirming compliance with regulations. FAA qualified.

Provided critical link between public and first responders during emergencies involving fire, medical, security and HAZMAT situations. Assessed emergency calls and determined appropriate responses. Maintained detailed and accurate records, plus logs of activities. Operated multi-line phone system. Served as Command Center supervisor as needed.

Assessed emergency requests and made quick judgment calls to determine appropriate action. Followed established protocols for professional handling of emergency situations. Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments. Dispatched and coordinated emergency services teams according to high-priority calls. Directed responders using assigned mapping systems for timely emergency attendance. Assisted callers in emergency situations with appropriate information and support.

Booked guests for shows. Operated computer and editing systems. Answered multi-line phone system. Compiled relevant and compelling information on guests and topics.

Managed the station when program director out of town. Balanced the needs of programming with the needs of the sales staff. Developed schedules for various shows. Updated commercial traffic logs. Worked with University of Oregon to maintain contractual compliance. Helped with station news and election coverage. Updated computers to keep them in-sync with station initiatives. Worked with network representatives. Counseled employees on tasks and performance to ensure all jobs at station were being performed efficiently and completely. Hired and fired employees. Answered multi-line phone system.

Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services. Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading. Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations. Collaborated with other emergency responders on scene to establish adequate fire suppression. Manned fire station 911 center. Updated logs, worked with new computer system to enter emergencies, and civil engineering issues. Dispatched trucks to emergencies and non-emergencies. Worked with confidential paperwork. Conducted training. Managed emergency center, as needed.