Deanna Scott
Denver,CO
Summary
Responsive expert experienced in monitoring data center performance, troubleshooting issues and optimizing data center environment. Possesses strong analytical skills, excellent root problem-solving abilities, and deep understanding of data center technologies and infrastructure. Equally confident working independently and collaboratively as needed and utilizing excellent communication skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Data Center Engineer III/Facilities Operations Coordinator
910 TELECOM - DGEB MANAGEMENT
01.2023 - Current
- 1/2 lead technicians/primary resolvers in current data center.
- Current shift 8:30 a.m. to 5 p.m. (24/7 on-call biweekly)
- Operating, monitoring, maintaining, and responding to all conditions within the data center.
- Managing all cross-connects, disconnects, smart-hands, and trouble ticket requests, for all carriers within our facility.
- Responsible for tracking and proper labeling of all equipment per established request.
- Working directly with billing, accounting, logistics, and other management via update requests.
- Responsible for auditing of all connections, hardware/devices, as per requested by clients/carriers/other.
- Working directly with network engineers to install network hardware, optics, connections, activating and maintaining links.
- Aiding in network optimization roll-outs and proceedings.
- Escorting vendors and outside technicians, providing physical security within the facility.
- Developed comprehensive documentation to support knowledge sharing among team members and facilitate future troubleshooting efforts.
- Provided training and mentorship to junior technicians on best practices in data center management.
- Established effective communication channels between IT departments to ensure seamless collaboration during migration projects.
- Developed, implemented and maintained data analytics protocols, standards, and documentation.
- Planned and installed upgrades of database management system software to enhance database performance.
- Communicated new or updated data requirements to global team.
- Contributed to internal activities for overall process improvements, efficiencies and innovation.
- Facilities Operations Manager (BiWeekly/On-Call)
- FAS System/Fire Pump
- Maintaining UPS/Batteries/DC Plant
- Maintaining chill water glycol tank/janitor closets/sump pumps.
- Draining steam valves
- Maintaining AC & CRAH Units
- Maintaining generators (Running, checking leaks, engine knocks, temperatures, battery voltage)
- Resourcing and working with outside vendors to maintain all listed above.
Chief Executive Officer
Deployable Electronic Systems
03.2020 - Current
- Contractor
- CAD building
- Budget/labor coordinator
- AV integration installer
- Voice and data systems
- Access controls
- Data center build-outs
- Hardware/rack installion
- Structured cabling
- Structured network cabling
Live Production Technician/Steward/Foreman
IATSE LOCAL 7
04.2017 - Current
- AV Technician (conference break-out/general session)
- Trade-Show/Exhibition installation, operations, dismantling
- Up-rigging/down-rigging
- A1/A2/Digital/analog sound mixing
- L1/L2/Lighting board operator/programmer
- Live streaming/records/broadcasting
- Camera operator/video switch operator/projectionist
- Theater electrician/sound engineer/carpenter/props
- Expert ability in print reading
- Efficiently organizing and managing equipment inventory and crews
- Collaborated with event planners/engineers/venue staff to provide tailored solutions, ensuring successful events
- Conducted thorough pre-show checks, reducing potential technical problems during performances
- Maintained a well-organized and efficient workspace, resulting in streamlined workflows
- Trained junior team members in the use of specialized software, enhancing their abilities to contribute effectively to projects.
Electrical & AV Systems Installer
Top Prospect Consulting/AV LANCER
01.2017 - Current
- A/V system installation/integration
- Government facilities/commercial/residential
- Data center build-outs
- Network hardware and rack Installation
- Structure cabling
- Terminating, soldering, and custom cabling
- CAD Building and expert print-reading
- Access controls/smart systems
- Enhanced system performance by conducting thorough inspections and identifying areas for improvement.
- Optimized network connectivity by troubleshooting and resolving complex issues.
- Increased customer satisfaction by providing timely and accurate installations and support.
Industrial Electrician Apprentice
IBEW LOCAL 400
01.2015 - 02.2017
Intelligence Analyst
U.S. ARMY
08.2010 - 05.2015
Education
- Intelligence Operations
Cochise College
Douglas, AZ11.2010
Skills
- Expert understanding of electrical and mechanical systems used in data center environments
- Adept knowledge of fiber optics and cabling infrastructure
- Excellent root problem solving skills
- Adept understanding of CAD drawings
- 5 years experience in people management
- 5 years experience in project and program management
- Adept network/hardware infastructure knowledge
- Adept Knowledge of AC/DC Power/UPS systems
- Expert structured and network cabling
- AV/Hardware rack installation and maintenance
- Computer Systems (Word, Excel, Smartsheets, Powerpoint, Adobe )
- IT/Network Interfaces/Troubleshooting
- Adept communication, collaboration, interpersonal skills
- Excellent client customer service
- Flexibility and rapid learning
- Excellent reporting and briiefing skills
- Information security and security operations
- Team player
- Trainer of junior staff
- Adept knowledge of NEC, NFPA (70E, 72, 25) and compliance issues/building codes
- Adept knowledge in industrial safety best practices
- Experience with trending/tracking analysis and integrated monitoring systems
Certification
- AERIAL BOOM/SCISSOR LIFT
- OSHA 10
- PRIOR TS/SCI CLEARED
Timeline
Data Center Engineer III/Facilities Operations Coordinator
910 TELECOM - DGEB MANAGEMENT
01.2023 - Current
Chief Executive Officer
Deployable Electronic Systems
03.2020 - Current
Live Production Technician/Steward/Foreman
IATSE LOCAL 7
04.2017 - Current
Electrical & AV Systems Installer
Top Prospect Consulting/AV LANCER
01.2017 - Current
Industrial Electrician Apprentice
IBEW LOCAL 400
01.2015 - 02.2017
Intelligence Analyst
U.S. ARMY
08.2010 - 05.2015
- Intelligence Operations
Cochise College
- AERIAL BOOM/SCISSOR LIFT
- OSHA 10
- PRIOR TS/SCI CLEARED
Similar Profiles
Suzanne SimSuzanne Sim
ACE Certified Personal Trainer at -ACE Certified Personal Trainer at -
Mamta KumariMamta Kumari
Sales Executive at -Sales Executive at -
Pratchawin SomsakPratchawin Somsak
Independent Consultant at -Independent Consultant at -