Michael Genaw
Marysville,WA
Summary
Highly skilled technician with significant experience in troubleshooting, maintenance and repair of various systems. Possess strong analytical abilities and problem-solving skills necessary for diagnosing complex issues. Demonstrated success in improving system performance and reliability through preventative maintenance and timely repairs. Proven ability to work under pressure while maintaining high standards of service delivery.
Overview
25
25
years of professional experience
Work History
Data Center Operations Technician
Sabey Data Center
Tukwila, Washington
03.2025 - Current
- Maintained and monitored data center operations, including power systems, cooling systems, fire suppression systems, and physical security.
- Installed, configured, and maintained servers in a rack-mount environment.
- Diagnosed root cause of problems identified through incident reports or user feedback.
- Developed procedures for routine system maintenance tasks such as patching and upgrades.
- Created detailed documentation of operational procedures and best practices.
- Responded quickly to customer inquiries concerning their services hosted in the data center facility.
- Implemented backup strategies for critical system components and ensured integrity of the backups.
- Provided technical support during emergency situations such as outages or natural disasters.
- Conducted regular audits to verify that all systems are functioning correctly.
- Ensured compliance with applicable regulations regarding physical access control and environmental safety.
- Assisted with capacity planning initiatives by monitoring utilization trends across various resources within the data center environment.
- Installed and repaired network fiber optic cables, Ethernet cables and other networking cabling and conduits.
UPS Technician / Battery Lead
Zavtek
Everett, WA
09.2022 - 03.2025
- Performed UPS preventive maintenance
- Diagnoses and Replacement of UPS parts
- Repair of electrical equipment in critical power environments
- Testing and Replacing of Batteries
- Installation and Start-up of UPS equipment
- Performed PM reports for customers
- Troubleshoot problems that arise with customer's equipment
- Installation and programming of Battery Monitoring Equipment
- Certified on Mitsubishi and Schneider/APC UPS's
- Low and Medium Voltage Testing
- Washington State Electrical Trainee Card with 2000 hours of EL06 and 4000 hours of EL07
- Commissioning of Critical Power Equipment (UPS, PDU, STS, Rectifiers)
Journeyman Radio Tech / Senior Installer
Day Wireless Systems
Everett, WA
02.2020 - 09.2022
- Configure and Install Public Safety Radio Systems
- Low Voltage Electrical
- Program Radio Systems
- Certified Fiber Optic Installer
- Fabricate Enclosures
- Install Lighting Systems
- Troubleshoot Electrical Problems
- Install Telecom Systems
Network Technician
St. Joseph's Hospital
Lewiston, ID
03.2014 - 12.2015
- Configuring Switches
- Setting up Firewalls
- Running Cable
- Implementing Lifecycle
- Configuring and Installing Wireless Products
- Help Desk Operations
- Configuring VOIP phone
Staff Sergeant/E-6 (R)
United States Army
Fort Lewis, WA
02.2000 - 08.2009
- Information Technology Management
- UPS and Generator Maintenance
- Electrical and Electronic Maintenance
- Telecom Management
- Security Assessments
- Help Desk Management
- Multi-Channel Transmission Systems Supervisor
- Platoon Supervisor
- Safety Management
Education
Bachelor's degree - Electrical Management
Excelsior University
Albany, NY06-2025
Associate degree - Information Security and Digital Forensics
Edmonds Community College
Lynnwood, WA06-2013
One year of Electrical Construction Training -
Bates Technical College
One year of Electrical and Mechanical Engineering Training -
Bates Technical College
Skills
- UPS Technician
- Supervisor Development
- Manager Development
- Networking Installation
- Operations Technology
- Networking Security
- Battery Supervisor
- Fiber Optic Installations
- Electrical Troubleshooting
- Information Security
- Generator Maintenance
- Project Management
- Electrical Installations
- Telecom Management
- Battery Testing
- Commercial construction experience
- Machinery calibration
- Project Support
- Journey-level background
- Assembly and production
- Project management
- User support
- Minor Carpentry
- Mechanical tools
- Computer troubleshooting
- Safety Equipment
- System Tests
- Work Planning and Prioritization
- Hardware installation
- Heavy lifting
- Problem-solving
- Software configuration
- User training
- Loading and unloading
- System troubleshooting
- Multitasking and organization
- Workload management
- Critical thinking
- Power Tools and Equipment
- Tech-Savvy
- Diagnostic testing
- Customer service
- Written/Verbal communication
- Risk mitigation
- Issue resolution
- System upgrades
- Electrical repair
- Analytical/Scientific software
- Repair services
- Operation Monitoring
- Deadline compliance
- System installation
- Team Training
- Network administration
- Cost control
- Product Inspections
- Schematic reading
- Job site cleanup
- Preventive Maintenance
- Operations monitoring
- Attention to detail
- Instrument Calibration
- Troubleshooting and diagnosis
- Mechanical Knowledge
- Quality control
- Deadline oriented
- Works Well Under Pressure
- Complex Repairs
- Installation and repair
- Equipment Repair
- Equipment calibration
- Troubleshooting and Diagnostics
- File and record maintenance
- Verbal and written communication
- Maintenance and repair
- Data center operations
- Technical documentation
- Electrical maintenance
- Maintenance and repairs
- Procurement
- Fire safety inspections
- Safety compliance
- Fire safety inspection
- Fire safety engineering
- HVAC inspection
- HVAC systems management
- HVAC and refrigeration systems
- HVAC system troubleshooting
Educationcertifications
- Bachelor's degree in Electrical Management, Excelsior University, Currently Attending
- Associate degree in Information Security and Digital Forensics, Edmonds Community College
- One year of Electrical Construction Training, Bates Technical College
- One year of Electrical and Mechanical Engineering Training, Bates Technical College
- INARTE: Certified Telecommunications Senior Engineer
- ETA: Certified Fiber Optics Installer
- FCC License: General Radiotelephone Operator License (PG)
- Certified Mitsubishi and Schneider UPS Technician
Timeline
Data Center Operations Technician
Sabey Data Center
03.2025 - Current
UPS Technician / Battery Lead
Zavtek
09.2022 - 03.2025
Journeyman Radio Tech / Senior Installer
Day Wireless Systems
02.2020 - 09.2022
Network Technician
St. Joseph's Hospital
03.2014 - 12.2015
Staff Sergeant/E-6 (R)
United States Army
02.2000 - 08.2009
Bachelor's degree - Electrical Management
Excelsior University
Associate degree - Information Security and Digital Forensics
Edmonds Community College
One year of Electrical Construction Training -
Bates Technical College
One year of Electrical and Mechanical Engineering Training -
Bates Technical College
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