Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

MARK KENNEY

10651 N Bell St Kansas City,MO
Even if you are on the right track, you’ll get run over if you just sit there.
Will Rodgers
MARK KENNEY

Summary

Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.

Overview

16
years of professional experience

Work History

Designs By Debbie
Kansas City, MO

Customer Service Specialist
10.2022 - Current

Job overview

  • Consulted with clientele to discuss special occasion floral designs for weddings, funerals, and other events.
  • Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.

Legacy Traditional School
Gilbert, AZ

Special Education Paraprofessional 1:1
08.2021 - 09.2022

Job overview

  • Supported student with personalized accommodations, extra assistance and educational assessments.
  • Helped student to develop good behavioral habits through positive reinforcement and encouragement in studies as well as discipline and careful use of physical intervention when required.

Higley Unified School District
Gilbert, AZ

Behavioral Health Technician/Substitute Teacher, K-12
09.2018 - 07.2021

Job overview

  • De-escalated problematic student behaviors maintaining calm, friendly demeanor.
  • Supervised students and led classroom instruction during head teacher's absence to keep children motivated and on schedule.

West Valley School District #363
Spokane Valley, WA

Special Education Paraprofessional 1:1
11.2015 - 09.2018

Job overview

  • Documented on student behaviors, interventions and results.
  • Responded to emergency situations to resolve immediate safety concerns or direct appropriate personnel for resolution.

Target Specialty Products
North Las Vegas, NV

Customer Service and Inside Sales Representative
09.2007 - 09.2015

Job overview

  • Contacted private individuals or businesses by telephone to solicit sales in pest control and/or landscape products in Nevada, Utah, and Arizona.
  • Responded to prospects' questions with persuasive communication skills and in-depth knowledge of available products and services.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.

Education

Western Governors University
Salt Lake City, UT

Bachelor of Arts from Educational Studies

University Overview

  • Excellence Award Recipient
  • Kappa Delta Pi Member
  • National Society of Leaders and Success Member

Park University
Kansas City, MO

Bachelor of Science from Social Psychology

University Overview

  • Graduated Cum Laude

Skills

  • Inbound and Outbound Calling
  • New Business Development
  • Regional Sales and Support
  • Relationship Development
  • Promotional Support
  • Sales and Upselling
  • Prospect Follow-Up
  • Shipping and Receiving Systems
  • Order Picking and Processing
  • Proficient with AS400 Systems
  • Cycle Counting
  • Inventory Monitoring and Management
  • Operational Efficiency and Safety
  • First Aid-CPR Certified
  • Valid Missouri Class E Driver's License
  • Available for evening and weekend shifts
Availability
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Timeline

Customer Service Specialist

Designs By Debbie
10.2022 - Current

Special Education Paraprofessional 1:1

Legacy Traditional School
08.2021 - 09.2022

Behavioral Health Technician/Substitute Teacher, K-12

Higley Unified School District
09.2018 - 07.2021

Special Education Paraprofessional 1:1

West Valley School District #363
11.2015 - 09.2018

Customer Service and Inside Sales Representative

Target Specialty Products
09.2007 - 09.2015

Western Governors University

Bachelor of Arts from Educational Studies

Park University

Bachelor of Science from Social Psychology
MARK KENNEY