Mark Kindred
Spring Hope
Summary
Seasoned aviation expert with extensive experience in safety and training management, beginning tenure at TAC Air in 1996. Advanced from Line Manager in Omaha, NE, to Corporate Safety and Training Manager in Dallas, Texas. Assisted in establishing a robust Safety Management System across 16 FBOs. Effectively revitalized a challenging market at RDU into a profitable asset, and remained there through the acquisition by Atlantic Aviation, where consistent and measurable improvements in all areas were realized.
Overview
29
29
years of professional experience
Work History
General Manager
Atlantic Aviation FBO RDU
Raleigh
07.2022 - 06.2025
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
- Coordinated maintenance and safety checks on facilities and equipment.
- Implemented a version of "Managing While Wandering Around" to improve communication between departments, and improve customer relations.
General Manager RDU FBO / Various
TAC Air
Raleigh
06.1996 - 06.2022
- Interviewed and promoted key individuals into management roles.
- Established PM procedures for aged/failing fleet of AC servicing equipment.
- Contracted with Causey Aviation to transfer failing AC maintenance department to their control allowing a focused approach of financial improvement of the FBO.
- Assessed fee schedule of leased properties to determine whether incomes met expenses. Successfully negotiated leases with tenants for appropriate rates of up to 100%, while retaining all tenants.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Worked with TAC Air to facilitate the sale of all 16 FBOs, with RDU being awarded to Atlantic Aviation.
Education
Certificate - SMS And Aviation Safety Program Management
U.S. Department of Transportation
Oklahoma City, OK11-2020
Some College (No Degree) - FBO Management Course
Embry Riddle
Online08-2020
Skills
- Budgeting
- Inventory control
- Facility maintenance
- Negotiation tactics
- Customer relationship management
- Contract management
- Organizational development
- Employee development
- Vendor relationships
- Customer retention
- Mechanical
- Equipment Operation
Affiliations
- Camping, hiking, and trail riding.
- Wood working, metal fabrication, and turning wrenches.
References
References available upon request.
Timeline
General Manager
Atlantic Aviation FBO RDU
07.2022 - 06.2025
General Manager RDU FBO / Various
TAC Air
06.1996 - 06.2022
Certificate - SMS And Aviation Safety Program Management
U.S. Department of Transportation
Some College (No Degree) - FBO Management Course
Embry Riddle
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