Mark Kirk
West Jordan,UT
Summary
Seasoned Director of Operations with significant experience in overseeing daily operations, improving efficiency, and leading successful teams. Proven leadership skills demonstrated through management of cross-functional teams and strategic planning initiatives. Track record of implementing operational improvements that increase productivity and reduce costs.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Director of Operations
Larry h Miller Group
Sandy, UT
08.1995 - 12.2020
- Provided leadership and guidance to subordinate managers and supervisors.
- Oversaw personnel by commending or initiating promotions, transfers and disciplinary measures.
- Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Reviewed site and department performance to improve quality of services and comply with regulatory requirements.
- Worked with management team to develop operational goals aligned with business strategy.
- Negotiated contracts with suppliers ensuring best value pricing options were secured.
- Utilized various software and tools to streamline processes and optimize performance.
Education
Accredited Automotive Managment - Automotive Mangement Collision & Service
Automotive Management Institute
11-2005
High School Diploma -
Murray High School
Murray, UT04-1968
Skills
- Project management
- Financial analysis
- Regulatory compliance
- Contract negotiation
- Process optimization
- Operational strategy
Accomplishments
- ICAR State Director Award for top performance in Utah
Certification
- ICAR and ASE Certified
Timeline
Director of Operations
Larry h Miller Group
08.1995 - 12.2020
Accredited Automotive Managment - Automotive Mangement Collision & Service
Automotive Management Institute
High School Diploma -
Murray High School
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