Mark Kitili
Miami,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Assistant
Atlas Copco
Nairobi, Kenya
05.2023 - 12.2023
- Facilitated smooth project execution by managing deadlines, resources allocation, and progress updates.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
- Created and distributed agendas for meetings and conference calls as part of meeting preparation.
- Maximized staff performance by assisting with training, onboarding, and performance evaluations.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Increased efficiency by implementing new processes and providing administrative support to management.
- Supported business growth by assisting in marketing campaigns and coordinating events.
- Performed wide-ranging administrative, financial and service-related functions.
Co-Founder
Shujaa FC
Nairobi, Kenya
02.2023 - 05.2023
- Formed senior leadership team through rigorous interviews and extensive candidate research.
- Grew customer base through targeted outreach and networking events.
- Monitored performance, identified areas of improvement and devised solutions to address areas of weakness.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Established team of motivated and highly skilled employees to help run business.
Founder
Fidget Factory
Nairobi, Kenya
04.2017 - 12.2017
- Guided team members through periods of change by providing clear communication on expectations and objectives moving forward.
- Oversaw business-wide changes to modernize procedures and organization.
- Created and monitored promotional approaches to increase sales and profit levels.
- Attracted top talent for company, fostering collaborative and high-performance work environment.
- Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
- Monitored key business risks and established risk management procedures.
Education
M.D. - International Business
Florida International University
Miami, FL01.2027
High School Diploma -
International School of Kenya
Nairobi, Kenya03.2023
Skills
- Strategic business planning
- Balanced Work Ethic
- Effective Communicator and Public Speaker
- Employee Relations
- Innovative and Visionary
- Analytical and Critical Thinker
- Workforce Management
- Leadership and People Development
- Verbal and written communication
- Professional and mature
- Relationship Building
- Administrative Support
- Office Administration
- Support Services
- Data Confidentiality
- Computer Skills
- Fast Learner
- Relationship and Team Building
Languages
English
Native or Bilingual
Swahili
Native or Bilingual
Kamba
Full Professional
Spanish
Limited Working
Timeline
Assistant
Atlas Copco
05.2023 - 12.2023
Co-Founder
Shujaa FC
02.2023 - 05.2023
Founder
Fidget Factory
04.2017 - 12.2017
M.D. - International Business
Florida International University
High School Diploma -
International School of Kenya