Mark Lang
Summary
Hardworking technician bringing 5+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures. Able to work in the most difficult and demanding of conditions. Quick to learn new techniques to ensure the job is always done correctly.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Field Technician/GroundHand
Mercwrought
04.2020 - Current
- Utilized safety practices with no complaints or accidents.
- Kept detailed records of field measurements and data.
- Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools and components.
- Adhered to safety protocols by implementing routine tests and guaranteeing accurate and safe equipment handling.
- Enacted successful repairs by applying technical skills and operations knowledge.
- Improved customer service ratings by resolving technical, on-site issues quickly and accurately.
Field Technician
Cable Gain Services
11.2018 - 04.2020
- Utilized safety practices with no complaints or accidents.
- Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools and components.
- Adhered to safety protocols by implementing routine tests and guaranteeing accurate and safe equipment handling.
Resident Monitor
Roy K. Robb Men's Community Correctional Facility
02.2018 - 11.2018
- Treated all residents and staff with utmost respect.
- Updated documentation with latest information about residents, incidents and infractions.
- Kept residents safe, controlled and in proper locations.
- Assisted residents in handling tough situations to resolve problems.
- Enforced policies and safety standards through building and room rounds.
- Provided swift and knowledgeable emergency support in line with facility crisis protocols.
Soldier
United States Army
07.2013 - 11.2017
- Secured and protected military property, assets and personnel.
- Operated and maintained armored vehicles to ensure safety of myself and others.
- Implemented tactics, procedures, and techniques for defense systems.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
Busboy
Mr. Gattis
05.2012 - 08.2012
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
Education
High School Diploma -
Central High School
655 Caddo St, San Angelo, TX 7690105.2013
Skills
- Environmental Safety
- Quality Assurance Controls
- Conflict Management
- Hardware and Software Installation
- Team Instructions
- Safety Rules Regulations
- Customer Satisfaction
- Critical Thinking
- Electronics Repairs
- Emergency Preparedness
Certification
Broadband Installation
Broadband Installer
Broadband Technician
Customer Satisfaction
Fiber to the Home
Field Safety
Premise Troubleshooting
Radio Frequency Basics
Senior Technician
Tech Essentials
Wireless Communication
Timeline
Field Technician/GroundHand
Mercwrought
04.2020 - Current
Field Technician
Cable Gain Services
11.2018 - 04.2020
Resident Monitor
Roy K. Robb Men's Community Correctional Facility
02.2018 - 11.2018
Soldier
United States Army
07.2013 - 11.2017
Busboy
Mr. Gattis
05.2012 - 08.2012
High School Diploma -
Central High School