Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mark Lanzer

Vail,CO

Summary

Dynamic Repair Technician with a proven track record at Poseidon Pool and Spa, excelling in technical diagnosis and customer service. Expertly coordinated service calls and maintained meticulous repair logs, ensuring swift resolutions. As Store Manager at Christy Sports, fostered team collaboration and efficiency, driving sales and enhancing customer satisfaction.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Repair Technician

Poseidon Pool and Spa
05.2022 - Current
  • Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations.
  • Maintained inventory of repair supplies and ordered parts.
  • Tested parts and components to confirm adherence to manufacturer specifications.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.

Store Manager

Christy Sports
11.2007 - 10.2021
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Rotated merchandise and displays to feature new products and promotions.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.

Education

Bachelor Of Science - Athletic Training

Roanoke College
Salem, VA
05.2006

Skills

  • Service call coordination
  • Repair logging
  • Customer service
  • Technical diagnosis

Certification

Certified Pool Operator

Timeline

Repair Technician

Poseidon Pool and Spa
05.2022 - Current

Store Manager

Christy Sports
11.2007 - 10.2021

Bachelor Of Science - Athletic Training

Roanoke College

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