Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Certification
Timeline
Generic

Mark Lawn

Cortland,OH

Summary

Very flexible, reliable and possess excellent time keeping skills. Am an enthusiastic, self-motivated, reliable, responsible and hard-working person. Am a mature team worker and adaptable to all challenging situations. Am able to work well both in a team environment as well as using own initiative.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Team Leader

GO CarWash
06.2024 - 08.2024
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Promoted high standerds through personal example to help each member understand expected behavious and standards.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Collected, arranged, and input information into database system.

Restaurant Manager

United Concessions Group
07.2023 - 05.2024
  • Recruit, hire, train, and coach over 30 staff members on customer service skills, food & beverage knowledge, sales, and health & safety standards
  • Reduced costs by 7% through controls on overtime, operational efficiencies, and reduced waste
  • Consistently exceed monthly sales goals by minimum of 10% by training FOH staff on upselling techniques and by creating featured food and beverage program.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.

Restaurant Manager

McDonald's
12.2015 - 06.2023
  • Run shifts of various times and staffing levels
  • Staffing Balance funds Ordering supplies and managing inventory
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Oversaw food preparation and monitored safety protocols.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.

Education

High School Diploma -

Grant County High School
Dry Ridge, KY
06.2014

Skills

  • Accounting & Budgeting
  • Proficient with POS systems
  • Excellent interpersonal and communication skills
  • Poised under pressure
  • Experienced in most restaurant positions
  • Fun and energetic

Hobbies and Interests

Spending time with family and friends, travel, enjoying nature

Certification

ServSafe Exp: May 2028

Timeline

Team Leader

GO CarWash
06.2024 - 08.2024

Restaurant Manager

United Concessions Group
07.2023 - 05.2024

Restaurant Manager

McDonald's
12.2015 - 06.2023

High School Diploma -

Grant County High School

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Mark Lawn