Mark Laychak

Installed, troubleshot, repaired, and maintained Fujifilm and Epson photographic printers. Provided service support for Ricoh, Microplex, IMPACT, and EP process printers. Trained staff on equipment operation and preventive maintenance, enhancing operational knowledge and readiness. Logged service activities and submitted detailed work reports, ensuring clear communication of service status and outcomes. Supported high equipment uptime and strong customer satisfaction. Mentored associate technicians, provided field training and repair process certifications. Maintained cleanliness and readiness of company vehicle for daily use, supporting reliable service delivery.

• Identified and analyzed equipment issues in the field using advanced troubleshooting techniques. in the field using advanced troubleshooting techniques.
• Executed routine maintenance on machinery to guarantee optimal performance and prevent breakdowns. on machinery to ensure optimal performance.
• Collaborated with clients to understand service needs and address concerns.