Mark Leblanc
Covington,LA
Summary
Dynamic sales leader with expertise in sales strategy, data analysis, and team engagement. Proven ability to enhance customer satisfaction and drive promotional success in the automotive industry.
Overview
24
24
years of professional experience
Work History
General Sales Manager
Bergeron Chrysler Dodge Jeep Ram Mopar Srt
Metairie , LA
11.2025 - Current
- Managed sales team to boost customer engagement and satisfaction levels.
- Developed strategies for promoting new vehicle models and special offers.
- Conducted training sessions to enhance staff product knowledge.
- Collaborated with marketing to create impactful promotional materials.
- Analyzed sales data to uncover trends and customer preferences.
- Oversaw inventory management for optimal stock levels of vehicles.
- Facilitated interdepartmental communication to streamline operations.
- Resolved customer inquiries and concerns efficiently and professionally.
General Manager
Rainbow Chrysler Dodge Jeep Ram & Srt
Covington , LA
08.2019 - 11.2025
- Led daily operations to elevate customer satisfaction and service quality.
- Oversaw staff training programs that improved service delivery and elevated employee performance.
- Developed targeted marketing strategies that increased dealership visibility and attracted new clients.
- Coordinated with finance teams to streamline vehicle financing processes, enhancing customer experience.
- Implemented quality control measures to uphold high standards in service department.
- Managed inventory levels to ensure product availability and efficient stock rotation.
- Analyzed market trends to identify opportunities for business growth and expansion.
- Established effective communication with staff members to ensure operational efficiency.
Automotive Sales and Management
New Orleans Metro CDJR
New Orleans, Louisiana
05.2002 - 03.2019
Education
Associate of Applied Science - Golf Course Management
JE Jumonville Vocational College
Port Allen, LA05-1994
Skills
- Sales strategy
- Sales optimization
- Solution selling
- Sales analytics
- Customer engagement
- Market research
- Data analysis
- Inventory management
- CRM software proficiency
- Automotive systems knowledge
- Team leadership
- Staff training
- Problem solving
- Conflict resolution
Timeline
General Sales Manager
Bergeron Chrysler Dodge Jeep Ram Mopar Srt
11.2025 - Current
General Manager
Rainbow Chrysler Dodge Jeep Ram & Srt
08.2019 - 11.2025
Automotive Sales and Management
New Orleans Metro CDJR
05.2002 - 03.2019
Associate of Applied Science - Golf Course Management
JE Jumonville Vocational College