Mark Lee
Lexington,Ohio
Summary
Sales professional experienced in building relationships and retaining customers. Offers skills in customer service, knowledge of products and background in upselling. Looking to put knowledge and abilities to good use in sales position.
Overview
11
11
years of professional experience
Work History
Customer Service
Krogers Grocery Store
Mansfield, OH, Ohio
07.2018 - Current
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Recommended products to customers, thoroughly explaining details.
- Responded proactively and positively to rapid change.
- Greeted customers at counter to fulfill requests and answer questions.
- Exceeded expectations on sales (Murray's Cheese)
STNA
Home Care Network
Mansfield, OH, OH
07.2016 - 08.2021
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
STNA
Granny Nannies
Columbus, Ohio
10.2013 - 03.2014
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
Owner
Self-employed
Mansfield, Ohio
01.2012 - 12.2012
- Created clear, precise and properly detailed product and service information on Ebay
- Conducted retail arbitrage to build inventory for resale via online platform
Education
Bachelor of Arts -
L.I.F.E. Bible College
Christiansburg, VASkills
- Customer Service and Assistance
- Shelving Items
- Stockroom Management
- Cash Register Operation
- Telephone Reception
- Customer Transactions
Timeline
Customer Service
Krogers Grocery Store
07.2018 - Current
STNA
Home Care Network
07.2016 - 08.2021
STNA
Granny Nannies
10.2013 - 03.2014
Owner
Self-employed
01.2012 - 12.2012
Bachelor of Arts -
L.I.F.E. Bible College
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