Dynamic sales professional with established success at T-Mobile, specializing in strategic account management and cultivating client partnerships.
Overview
32
32
years of professional experience
3
3
Certifications
Work History
Mid Market Account Executive
T-Mobile
Norton, USA
08.2025 - Current
Drove growth across a mid-market territory with a hunter mindset, expanding pipeline and securing 95%+ retention through proactive, data-driven account planning.
Led consultative discussions on network security, device security, and data-protection best practices, improving customer security posture across mobility, IoT, and remote-work environments.
Sold and supported cybersecurity offerings including secure network access, threat detection, private APN, mobile-device security, and encrypted communication solutions.
Delivered secure M2M/IoT deployments, advising on SIM-level security, device authentication, encrypted data transmission, and secure asset-tracking architectures.
Conducted security-focused assessments with IT and operations leaders to identify vulnerabilities, compliance needs, and risk-reduction opportunities.
Drove 25-40% efficiency gains by guiding secure deployments of mobility, IoT, and workflow-automation solutions.
Achieved 105% Q1 quota by building pipeline quickly and aligning secure connectivity solutions with customer risk profiles and operational priorities.
Built strategic account plans using usage and security data to identify gaps, expand adoption, and increase ROI.
Generated double-digit revenue growth through consultative selling, cross-selling, and upselling secure mobility, IoT, and network-protection solutions.
Maintained 98%+ forecasting accuracy with strong CRM discipline and data-driven territory execution.
Enterprise Account Manager
Comcast
Plymouth, USA
02.2024 - 07.2025
Advised mid-market and enterprise customers on DDoS, SASE, managed firewalls, and threat-monitoring solutions.
Performed security assessments to identify vulnerabilities and align solutions to customer risk and compliance needs.
Designed secure network architectures with IT and security teams using fiber, Ethernet, SD-WAN, and managed security services.
Led technical discussions on firewalls, intrusion prevention, endpoint protection, and secure cloud access, translating complexity into business value.
Delivered tailored demos, proof-of-concepts, and security reviews with cybersecurity engineers.
Increased revenue through cross-selling cybersecurity add-ons, boosting account stickiness and reducing churn.
Achieved 100% quota attainment while delivering high ROI through improved security posture, reduced risk exposure, and optimized network performance.
Maintained strong pipeline discipline and accurate forecasting across a high-volume territory.
Enterprise Account Manager
T-Mobile
Norton, USA
08.2022 - 09.2023
Managed 150+ mid-market and enterprise accounts across diverse industries, advising on mobility, cloud productivity, and technology modernization solutions.
Led consultative sales engagements to uncover workflow gaps and compliance needs, recommending tailored solutions including Microsoft O365, secure mobility, and collaboration tools.
Drove full lifecycle adoption of O365 and cloud services, coordinating onboarding, training, and technical support to ensure smooth implementation.
Built strong customer relationships and achieved 95%+ retention through proactive engagement and strategic account planning.
Delivered business reviews with usage insights and optimization recommendations that improved communication and reduced operational friction.
Partnered cross-functionally to resolve complex issues and maintain service continuity for mission-critical operations.
Increased account value through targeted upsell and cross-sell of O365, secure mobility, cloud VOIP, IoT, and workflow solutions.
Ranked #12 nationally at 257% to net revenue goal, demonstrating strong execution in customer success and consultative selling.
Maintained 98%+ forecasting accuracy through disciplined CRM and structured follow-up.
Government Account Executive
T-Mobile
Norton, USA
04.2021 - 08.2022
Drove public-sector new business acquisition, securing 17 new logos in one year through targeted outreach and strategic solution positioning.
Executed with a strong hunter mindset, surpassing revenue targets while managing a full-cycle pipeline and navigating complex procurement processes.
Sourced and developed high-value prospects via cold calling, networking, events, and lead-gen tools, consistently exceeding pipeline and growth goals.
Expanded government account footprint by uncovering new opportunities and building long-term relationships with key stakeholders.
Partnered cross-functionally to develop go-to-market strategies that strengthened public-sector presence and accelerated territory growth.
Delivered Connecting Heroes and introduced Visual Labs to modernize agency operations and improve cost efficiency.
Maintained credibility in high-stakes environments through professional, transparent communication with government clients and internal teams.
Leveraged CRM discipline to drive accurate forecasting and data-driven territory planning.
Mid Market Account Executive
Sprint / T-Mobile
Raynham, USA
10.2010 - 04.2021
Led GPS, mobility, and connected-technology sales for SMB and mid-market fleets, delivering telematics, workforce-management, and cloud VOIP solutions that improved visibility, safety, and operational efficiency.
Acted as a trusted advisor to fleet, operations, and IT leaders, uncovering inefficiencies and positioning GPS tracking, driver analytics, routing, and asset-monitoring solutions that delivered measurable ROI.
Managed full-cycle sales across transportation, construction, utilities, logistics, and field services, aligning mobility, IoT, and telematics solutions with customer business goals.
Built strong pipelines through targeted outreach and territory planning, consistently driving new-logo acquisition and account expansion with a clear hunter mentality.
Delivered standout performance with 187% quarterly quota attainment, 262% monthly quota, and 918 new activations during the T-Mobile/Sprint merger and COVID-19.
Increased recurring revenue by advising customers on wireless, mobility, cloud, VOIP, and IoT solutions that improved operational efficiency and reduced costs.
Strengthened customer loyalty by resolving issues for high-profile accounts and improving long-term retention.
Maintained accurate forecasting and pipeline visibility through disciplined CRM management and data-driven territory execution.
Senior Account Representative
Liberty Mutual Group
Providence, USA
07.2004 - 09.2010
Managed a growing commercial lines book, delivering proactive service, coverage guidance, and renewal strategy to drive strong retention and client satisfaction.
Added 16 new business clients through detailed needs assessments, tailored proposals, and consultative solution recommendations.
Achieved 95% renewal retention by building trusted relationships, negotiating competitive terms, and ensuring comprehensive coverage options.
Ranked 5th of 19 in New Business premium in the Northeast, demonstrating strong prospecting, consultative selling, and underwriting collaboration.
Maintained 95%+ activity levels (top 10% regionally) by consistently identifying, qualifying, and submitting high-quality commercial prospects.
Served as the primary advisor to clients, coordinating underwriting, claims, and support resources to deliver a seamless customer experience.
Generated high-quality referrals that fueled steady book growth and increased market penetration.
Promoted to Senior Sales Representative for leadership, performance, and consistent achievement of sales and retention goals.
Met or exceeded sales and service targets through disciplined account management and a client-first approach.
Loan Officer
Champion Mortgage
Boston, USA
11.2001 - 07.2004
Originated and sold sub-prime residential loan programs through diverse lead sources and referral channels.
Consistently met monthly unit and volume goals across all internet-based lead platforms.
Partnered with KeyBank USA to sell equity lines and primary home loans, expanding product penetration and revenue.
Delivered exceptional borrower support throughout the refinance process, ensuring a smooth, transparent, and high-trust experience.
Sales Specialist
Flashcom, Inc
Boston, USA
11.1999 - 04.2001
Sold Flashcom's DSL Internet services to consumers/ business, exceeding monthly quota expectations.
Managed outbound sales-team of five to distribute leads, generate revenue, and report results.
Quality Assurance Team Leader: research and reconcile several thousand accounts in database to ensure correct order and billing status between Flashcom and partners (Covad Communications, Verizon).
Worked directly with resellers of Flashcom's channel sales department and trained sales representatives on the benefits of digital subscriber lines and high-speed Internet access.
Inside Sales
Converse Inc
North Reading, USA
05.1994 - 10.1999
Managed internal operations for major high-volume retail accounts, including Hibbett Sports and National Spirit, ensuring smooth buying, sell-through, and re-order processes.
Developed targeted marketing and sales strategies that expanded revenue within existing accounts and generated new business opportunities.
Supported smaller accounts across the territory through consistent communication and product guidance, increasing overall Converse sales and brand presence.