Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mark Ludwig

Morgan City,LA

Summary

Dynamic operations supervisor with a proven track record at Studdard's Scrap Metal, excelling in team leadership and client relationships. Expert in equipment management and quality assurance, I consistently resolved customer complaints, enhancing satisfaction ratings. Committed to safety procedures, I fostered a culture of excellence while optimizing operational efficiency.

Overview

20
20
years of professional experience

Work History

Supervising Manager

Studdard's Scrap Metal
04.2005 - Current
  • Supervised daily operations of scrap metal processing facility.
  • Oversaw maintenance of equipment and machinery in facility.
  • Resolved customer complaints in a timely manner while maintaining high customer satisfaction ratings.
  • Delegated work to a staff of 4, setting priorities and goals.
  • Created or maintained a database of customer accounts.
  • Within 20 years, I built strong relationships with key customers to secure competitive scrap metal prices.

Education

Berwick High School

Skills

  • Team leadership
  • Quality assurance
  • Great work ethic
  • Equipment management
  • Safety procedures
  • Client relationships
  • Database management

Timeline

Supervising Manager

Studdard's Scrap Metal
04.2005 - Current

Berwick High School
Mark Ludwig